Hi  ,

We are using Exchange 2013. I have recently created one user approx 24 hours ago. Now , when I am checking my GAL , its not showing inside it , but it shows inside the all contacts. 

I try to download offline address book inside the outlook but its not working . 

Contact is not hide inside the exchange , also while i browse the GAL ,it shows its there inside the exchange . I even try shell commands but its not showing ...

http://community.spiceworks.com/topic/359190-user-not-showing-up-in-global-address-list

http://www.petenetlive.com/KB/Article/0000775.htm

the update-globaladdresslist is not working in my version

Can any one help me to resolve this..

Thanks..

Make sure that your offline address book is properly published and that it has an update schedule that meets your needs.  Here's a place to start.

http://blogs.technet.com/b/exchange/archive/2013/01/14/managing-oab-in-exchange-server-2013.aspx

Hi,

How do you create this contact?

And please post the the Recipient Filter of the GAL and All Contacts address list. The command is as below:

Get-GlobalAddressList |fl *filter

Get-AddressList -identity "All Contacts" |fl *filter

Best Regards.

Hi Lynn-Li,

Here is the out put of the above command you supplied..

Get-GlobalAddressList |fl *filter

Get-AddressList -identity "All Contacts" |fl *filter

output

[PS] C:\Windows\system32>
[PS] C:\Windows\system32>Get-GlobalAddressList |fl *filter

RecipientFilter            : (Alias -ne $null -and (ObjectClass -eq 'user' -or ObjectClass -eq 'contact' -or
                             ObjectClass -eq 'msExchSystemMailbox' -or ObjectClass -eq 'msExchDynamicDistributionList'
                             -or ObjectClass -eq 'group' -or ObjectClass -eq 'publicFolder'))
LdapRecipientFilter        : (&(mailNickname=*)(|(objectClass=user)(objectClass=contact)(objectClass=msExchSystemMailbo
                             x)(objectClass=msExchDynamicDistributionList)(objectClass=group)(objectClass=publicFolder)
                             ))
LastUpdatedRecipientFilter : (Alias -ne $null -and (ObjectClass -eq 'user' -or ObjectClass -eq 'contact' -or
                             ObjectClass -eq 'msExchSystemMailbox' -or ObjectClass -eq 'msExchDynamicDistributionList'
                             -or ObjectClass -eq 'group' -or ObjectClass -eq 'publicFolder'))

[PS] C:\Windows\system32>Get-AddressList -identity "All Contacts" |fl *filter

RecipientFilter            : (Alias -ne $null -and (ObjectCategory -like 'person' -and ObjectClass -eq 'contact'))
LdapRecipientFilter        : (&(mailNickname=*)(objectCategory=person)(objectClass=contact))
LastUpdatedRecipientFilter : (Alias -ne $null -and (ObjectCategory -like 'person' -and ObjectClass -eq 'contact'))

 What would be the next step , I need to perform

please help

thanks,

Hi crowley,

As per your instruction I tried this

Update-OfflineAddressBook "default offline address book"

but it gives error..

============================================================================

[PS] C:\Windows\system32>Update-OfflineAddressBook "default offline address book"
The operation couldn't be performed because object 'default offline address book' couldn't be found on
'BayVL00-042.BayVL00.local'.
    + CategoryInfo          : NotSpecified: (:) [Update-OfflineAddressBook], ManagementObjectNotFoundException
    + FullyQualifiedErrorId : [Server=BAYVL00-045,RequestId=c9299c1e-1dab-426e-aba6-2c632af8cbfc,TimeStamp=03/06/2015
   12:06:09] [FailureCategory=Cmdlet-ManagementObjectNotFoundException] 59501062,Microsoft.Exchange.Management.System
  ConfigurationTasks.UpdateOfflineAddressBook
    + PSComputerName        : bayvl00-045.bayvl00.local

[PS] C:\Windows\system32>

============================================================================

Hi Crowley ,

Thanks for your quick reply..

Here is the output

[PS] C:\Windows\system32>Get-OfflineAddressBook

Name                                    Versions                                AddressLists
----                                    --------                                ------------
Default Offline Address Book (Ex2012)   {Version4}                              {\Default Global Address List}


[PS] C:\Windows\system32>Update-OfflineAddressBook "Default Offline Address Book <Ex2012>~
>>
[PS] C:\Windows\system32>Update-OfflineAddressBook "Default Offline Address Book <Ex2012>"
The operation couldn't be performed because object 'Default Offline Address Book <Ex2012>' couldn't be found on
'BayVL00-042.BayVL00.local'.
    + CategoryInfo          : NotSpecified: (:) [Update-OfflineAddressBook], ManagementObjectNotFoundException
    + FullyQualifiedErrorId : [Server=BAYVL00-045,RequestId=3ac4de9a-35a7-45dd-af11-a49220a63f26,TimeStamp=03/06/2015
   16:46:49] [FailureCategory=Cmdlet-ManagementObjectNotFoundException] 528BD18C,Microsoft.Exchange.Management.System
  ConfigurationTasks.UpdateOfflineAddressBook
    + PSComputerName        : bayvl00-045.bayvl00.local

[PS] C:\Windows\system32>

What could be the next step..

Thank you..

Hi ,

I am entering in inwarted comma only ,

[PS] C:\Windows\system32>Update-OfflineAddressBook "Default Offline Address Book <Ex2012>"

even though its giving error..

please help

thank you

Hi,

Thanks for your quick reply..

So what is the name of my address book

[PS] C:\Windows\system32>Get-OfflineAddressBook

Name                                    Versions                                AddressLists
----                                    --------                                ------------
Default Offline Address Book (Ex2012)   {Version4}                              {\Default Global Address List}

thank you

Hi,think you might miss between < and ( in 2012

Try to run these commands instead:

   Get-GlobalAddressList | update-GlobalAddressList

   Get-AddressList | update-AddressList

 Get-OfflineAddressBook | Update-OfflineAddressBook

Enter for each line.

As long as it shows in contact,then you have created it as a contact.From where did you create this contact?

Hi,

Does the attribute -showInAddressBook exists for your contacts ? and not empty ?

If you did not create the contact through Exchange cmdlet, some attributes may be missing. In my exchange 2010 I had to use the following command for each new contact i create (from a Unix ldap server): Set-MailContact -ForceUpgrade   (dont know if this command works for Exchange 2013)

Julien

Hi ,

I tried this command and its showing in my outlook but its not showing in one users out look , so is this a issue with his outlook 2013  , If I remove the exchange cached mode , will it show me in to global address list from his out look.

Get-GlobalAddressList | update-GlobalAddressList

If I change the cached mode , what would be its implications , i mean will it remove all contacts from its cache..and other sub folders or other impacts also can be seen...Is there any other alternate solution for this..

Thanks to off2work , Julien , Crowley..and other MS Members..

• Edited by techsavvy99 16 hours 7 minutes ago

Hi ,

I tried this command and its showing in my outlook but its not showing in one users out look , so is this a issue with his outlook 2013  , If I remove the exchange cached mode , will it show me in to global address list from his out look.

Get-GlobalAddressList | update-GlobalAddressList

If I change the cached mode , what would be its implications , i mean will it remove all contacts from its cache..and other sub folders or other impacts also can be seen...Is there any other alternate solution for this..

Thanks to off2work , Julien , Crowley..and other MS Members..

• Edited by techsavvy99 Thursday, June 04, 2015 3:21 PM

Hi ,

I tried this command and its showing in my outlook but its not showing in one users out look , so is this a issue with his outlook 2013  , If I remove the exchange cached mode , will it show me in to global address list from his out look.

Get-GlobalAddressList | update-GlobalAddressList

If I change the cached mode , what would be its implications , i mean will it remove all contacts from its cache..and other sub folders or other impacts also can be seen...Is there any other alternate solution for this..

Thanks to off2work , Julien , Crowley..and other MS Members..

• Edited by techsavvy99 Thursday, June 04, 2015 3:21 PM

Hi ,

I tried this command and its showing in my outlook but its not showing in one users out look , so is this a issue with his outlook 2013  , If I remove the exchange cached mode , will it show me in to global address list from his out look.

Get-GlobalAddressList | update-GlobalAddressList

If I change the cached mode , what would be its implications , i mean will it remove all contacts from its cache..and other sub folders or other impacts also can be seen...Is there any other alternate solution for this..

Thanks to off2work , Julien , Crowley..and other MS Members..

• Edited by techsavvy99 Thursday, June 04, 2015 3:21 PM

Hi Crowley,

Thanks for your quick reply.

Is it the reason , that I install a outlook in totally new system and check in that , it shows the contacts in GAL or is it because of the command I use mention below.

Get-GlobalAddressList | update-GlobalAddressList

If i uninstall , outlook from that user and reinstall it , will it be helpful for him to show the contacts in GAL.

What could be the implications if i uninstall outlook , this will only clear the cache or some other impacts also be their..May i remove that exchange cached mode and try once , what will be the implications if i remove the cache mode..will it be more disturbing the users..do user need to type the email address again for all users once..

Thanks..

Hi Crowley,

Thanks for your reply..

I remove the local copy of OAB files and contacts are showing inside the GAL from that system outlook..

Now , Question is do i need to do in all system in my network , Why Exchange is not able to update it in all systems automatically , can we make a schedule in exchange to automatically provide the updated copy of GAL in all local system after regular interval such as 24 hours or 30 hours...

Is it possible..how we can do that..

Thanks..

Hi Ed ,

I have change the cycle to 1 hour , but still in some of the clients system , some contacts , which i have recently created in AD and Exchange ,its not showing in GAL on their outlook...I have delete the oab file in 2 system's and it shows..but i can not go to 100 system and remove their oab file...

is it possible using exchange or GPO that after certain interval it remove the oab files automatically or the oab files automatically captured the latest information from exchange server...

thank you..

Hi Ed ,

I have change the cycle to 1 hour , but still in some of the clients system , some contacts , which i have recently created in AD and Exchange ,its not showing in GAL on their outlook...I have delete the oab file in 2 system's and it shows..but i can not go to 100 system and remove their oab file...

is it possible using exchange or GPO that after certain interval it remove the oab files automatically or the oab files automatically captured the latest information from exchange server...

thank you..

Hi ,

The link is quite informative , but i want to change the schedule to generate offline address book or somthing like exchange forcefully update it in all local system , which connects exchange server using outlook 2013.

Is this possible using changing the schedule..

Is there any command to change the offline address book update schedule..

Thanks..

Hi ,

The link is quite informative , but i want to change the schedule to generate offline address book or somthing like exchange forcefully update it in all local system , which connects exchange server using outlook 2013.

Is this possible using changing the schedule..

Is there any command to change the offline address book update schedule..

Thanks..

is also unable to see the user in OWA? if so that restart the exchange services.

some time i am facing the same issue.

is also unable to see the user in OWA? if so that restart the exchange services.

some time i am facing the same issue.

Hi ,

I use this command to change the schedule to 6 hours..

Set-MailboxServer -Identity MBXServer01 -OABGeneratorWorkCycle 01.00:00:00 -OABGeneratorWorkCycleCheckpoint 06:00:00 
It complete successfully but if i want to see the current schedule , what is the command for that..
thanks.

Hi ,

I use this command to change the schedule to 6 hours..

Set-MailboxServer -Identity MBXServer01 -OABGeneratorWorkCycle 01.00:00:00 -OABGeneratorWorkCycleCheckpoint 06:00:00 
It complete successfully but if i want to see the current schedule , what is the command for that..
thanks.

Wouldn't that be:

Get-MailboxServer -Identity MBXServer01 | FL Name,OABGeneratorWorkCycle

Wouldn't that be:

Get-MailboxServer -Identity MBXServer01 | FL Name,OABGeneratorWorkCycle