My incoming mail was working. Now its not.  nothing has change in my webnames DNS setting. I am not sure where the problem is.

autodiscover.Domain.ca. A 207.6.11.24

Domain.ca. NS ns2.webnames.ca.

Domain.ca. NS ns3.webnames.ca.

Domain.ca. NS ns1.webnames.ca.

Domain.ca. MX (5) s207-6-11-24.bc.hsia.telus.net.

ftp.Domain.ca. CNAME Domain.ca.

mail.Domain.ca. A 207.6.11.24

www.Domain.ca. CNAME Domain.ca.

	Testing inbound SMTP mail flow for domain krystle@domain.ca.
	The Microsoft Connectivity Analyzer failed to test inbound SMTP mail flow.
	Test Steps   Attempting to retrieve DNS MX records for domain chrysalid.ca.   One or more MX records were successfully retrieved from DNS.   Additional Details Testing Mail Exchanger s207-6-11-24.bc.hsia.telus.net.   One or more SMTP tests failed for this Mail Exchanger.   Test Steps   Attempting to resolve the host name s207-6-11-24.bc.hsia.telus.net in DNS.   The host name couldn't be resolved.    <label for="testSelectWizard_ctl12_ctl06_ctl01_ctl00_tmmArrow">Tell me more about this issue and how to resolve it</label>   Additional Details   Host s207-6-11-24.bc.hsia.telus.net couldn't be resolved in DNS InfoDomainNonexistent.

Hi,

Your domain has MX records which point to another DNS name, in your case, one of your MX records cannot be resolved. This DNS record is: s207-6-11-24.bc.hsia.telus.net. Although you may have not changed DNS for Domain.CA, someone has altered the DNS record for your MX which is: s207-6-11-24.bc.hsia.telus.net.

I have just verified, and I too cannot resolve s207-6-11-24.bc.hsia.telus.net.

What you will need to do is adjust that MX record so that it points to your Exchange server. If mail.Domain.ca points to your exchange server, I would suggest altering your MX record to point to Mail.domain.ca

I have updated my records,  this is right ?

Still not receiving any email from the out side.  I called webnames  who we have are domain name with.  He could not fined any problems with are records and though the problem was internal (our server)  

any thoughts ? ?? this problem has our email for our business down.

	Testing inbound SMTP mail flow for domain krystle@mydomain.ca.
	The Microsoft Connectivity Analyzer failed to test inbound SMTP mail flow.
	Test Steps   Attempting to retrieve DNS MX records for domain chrysalid.ca.   One or more MX records were successfully retrieved from DNS.   Additional Details   MX Records Host s207-6-11-24.bc.hsia.telus.net, Preference 0 Testing Mail Exchanger s207-6-11-24.bc.hsia.telus.net.   One or more SMTP tests failed for this Mail Exchanger.   Test Steps   Attempting to resolve the host name s207-6-11-24.bc.hsia.telus.net in DNS.   The host name couldn't be resolved.    <label for="testSelectWizard_ctl12_ctl06_ctl01_ctl00_tmmArrow">Tell me more about this issue and how to resolve it</label>   Additional Details   Host s207-6-11-24.bc.hsia.telus.net couldn't be resolved in DNS InfoDomainNonexistent.

Still not receiving any email from the out side.  I called webnames  who we have are domain name with.  He could not fined any problems with are records and though the problem was internal (our server)  

any thoughts ? ?? this problem has our email for our business down.

 

	Testing inbound SMTP mail flow for domain krystle@mydomain.ca.
	The Microsoft Connectivity Analyzer failed to test inbound SMTP mail flow.
	Test Steps   Attempting to retrieve DNS MX records for domain chrysalid.ca.   One or more MX records were successfully retrieved from DNS.   Additional Details   MX Records Host s207-6-11-24.bc.hsia.telus.net, Preference 0 Testing Mail Exchanger s207-6-11-24.bc.hsia.telus.net.   One or more SMTP tests failed for this Mail Exchanger.   Test Steps   Attempting to resolve the host name s207-6-11-24.bc.hsia.telus.net in DNS.   The host name couldn't be resolved.    <label for="testSelectWizard_ctl12_ctl06_ctl01_ctl00_tmmArrow">Tell me more about this issue and how to resolve it</label>   Additional Details   Host s207-6-11-24.bc.hsia.telus.net couldn't be resolved in DNS InfoDomainNonexistent.

Hi,

You need to change your MX record to a hostname that resolves correctly to receive email.

just to make sure i am understanding correctly.

my MX record point to MYDOMAN.com   and  A record points MYDOMAIN.com to my IP address 

Right ?

just to make sure i am understanding correctly.

my MX record point to MYDOMAN.com   and  A record points MYDOMAIN.com to my IP address 

Right ?

Hi,

Your MX record should point to an A/CNAME record for your mail server.

For instance, you might have:

yourdomain.com        MX 5    mail.yourdomain.com
mail.yourdomain.com     A     10.20.30.40

In the above example, 10.20.30.40 would be your mail server's IP address. Does that make sense?

thanks a million.    I created the new records and  after 12 hours Test ExchangeConnectivity passed.