damaged files from email ?

I had a PC failure with some missing DLL files. XP Pro would not boot and so I had to reload a fresh XP copy by creating a partition within a partition on my PC to avoid any loss of data. The 2 most important banks of data to me are my word and email files. I use Office Enterprise 2007 which contains the Microsoft Outlook program I use for E-mail.

Since I have installed the fresh copy of XP Pro, all my program settings and files have been in a disarray. I had to set up the Email account from scratch and hence lost all my previous e-mails. I had emails from 2004 all the way to 2007 sitting in one of my folders called .PST. I was somehow able to import them into the freshly installed Microsoft Outlook.

What I am unable to do is to import the 2008 email that I believe are sitting in one of the folders namely outlook.pst, backup.pst, archive.pst and backup.pst.

Since the 2008 emails were already in my Office 2007 (Enterprise), I am now at a loss as to why I cannot transfer these files. On another note, I cannot seem to identify these files since all I see is the Microsoft icon. What is the best way to solve this problem. I see the mail folders. When I tried to use your suggested method by creating a new folder and dragging the pst files, all I did was copy the entire pst "AS IS" in my inbox. It did not automatically load the actual messages.

June 26th, 2015 10:17pm

Hi,

Since these are all old .pst files, in case the .pst files are already corrupted, please run Scanpst.exe to scan and repair the errors of these files:

https://support.microsoft.com/en-us/kb/272227

Based on the description, these emails are already stored as archive, you don't have to import them from the .pst file. Instead, try to open the .pst file directly to check if you can view these emails.

Regards,

Melon Chen
TechNet Community Su

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June 29th, 2015 9:28pm

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