digital sending related issue
Hi,
My company has an HP color laserjet 4730 mfp. The other day we had a company install some print tracking software on our server (running Server 2003). After that, the HP machine can no longer access the server to find a gateway so that when employees scan something they can then email it to themselves.
I'm assuming that something was changed in Windows Server that is keeping it from seeing or communicated back with the mfp. I double checked the settings for the scanner and everything is the same as it was before. I don't have a lot of experience with Server 2003 so any help is much appreciated. Let me know if you need more information.
Thanks,
Jason
August 4th, 2008 3:28pm
Hi Jason,
Please understand that we mainly discuss Exchange issues in this forum, I suggest discussing this issue in Windows Server 2003 newsgroup or contact HP.
Link for Windows Server 2003
http://technet.microsoft.com/en-us/windowsserver/bb841405.aspx
Thanks,
Elvis
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August 6th, 2008 9:08am
Hi,I apologize for leaving this in the wrong forum. I did however get the issue resolved so thanks anyway.Jason
August 7th, 2008 7:44pm