I have a user that is attempting to receive an attachment via email but when the email is received there is no attachment. Already checked firewall/spam filter and they both say the email is clean (no spam/virus). When looking at the user's email there is not even a notice of the attachment being removed.

What version of Exchange? What rollups and service packs have been applied? what type of attachment did this happen to? does it happen to all file types? does it happen to all users or just this one?Mike Crowley: MCT, MCSE, MCTS, MCITP: Enterprise Administrator / Messaging Administrator

I saw you just said e2k3... sorry. please answer all the other questions though :)Mike Crowley: MCT, MCSE, MCTS, MCITP: Enterprise Administrator / Messaging Administrator

Hi,Did you try this issue in OWA?Please send the message header from the email which you received the attachment and the one which didn't receive the attachment.ThanksAllen

Hi Joe,A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in the article mentioned ion the below link..http://support.microsoft.com/kb/913966Have a good day, Sachin Shetty| MCP|MCTS|MCITP|