Greetings All,

I currently have a mixed Exchange 2010/2013 environment.  I have a user on the 2013 side that was in litigation hold and is no longer with the company.  Process dictates that I export the mailbox to a pst and provide it to legal.  I have sucessfully ran an edsicovery against the mailbox.  When I try to export to a pst using the tool in EAC I get an error: "Export failed with error type: 'ExportFailedToRetrieveSearchConfiguration'. Details: The specified server version is invalid."

I ran all of this from the 2013 EAC.  I'm not sure where to go from here.  Bing isn't telling me much.  Any ideas?

I was able to copy the data to a discovery mailbox and export to a pst using powershell, but it would be much easier to skip that step.

Thanks,

Jack

Very odd I have never seen that issue before.  So a couple of questions

1.   What patch level are you on for the 2013 server?
2. Have you checked the application event log to see if there are any additional errors/warnings when this occurs?

I have tried it several times now and none of the failures create any errors/warnings in the Application log.

I am on EXchange 2013 SP1.  I also forgot to mention that my CAS and Mailbox roles are on different servers if that makes a difference.

I am assuming that this process uses EWS?

1. I would definitely getting your servers patched so that it's out of the way since it very well may have been fixed in a patch
   
2. Where are you running the EAC from? 

I'm running EAC from one of the cas servers.

I can only patch quarterly during planned outages - so that's out of the question.

have you tried running from EAC on the Exchange Server directly?