This is an example email that comes into one of our Public Folders. It’s the strangest thing, I can search this Public Folder by the Tracking # 1Z5779860348632828 and it highlight in yellow both the one it found in the subject line and the body of the email. But I Can’t search for other text in the body of the email. For instance if I search PO#1044918 or 1044918 or FRIEDERICH then the search results of this Public Folder came by empty. I’m using Outlook 2007 with Exchange 2007 SP1 and just using the search pane of Outlook. I’m not using Outlook 2007 cached mode or trying to use any type of 3^rd party indexing solution. I thought perhaps it was an indexing issue in this database storage, but after reading this article, http://www.exchangeninjas.com/ExchangeSearchFAQ it appears that Public Folders don’t index. Is there something I can do to fix this issue or is this a limitation of Exchange 2007? From: UPS Quantum View [mailto:auto-notify@ups.com] Sent: Monday, August 23, 2010 11:15 AM To: PO Tracking Subject: UPS Delivery Notification, Tracking Number 1Z5779860348632828 ***Do not reply to this e-mail. UPS and innovation technologies worldwide will not receive your reply. At the request of innovation technologies worldwide, this notice is to confirm that the following shipment has been delivered. Important Delivery Information Message from innovation technologies worldwide: PO#1044918 SO#114370 NEW VOICE MAIL SERVER MARRIOTT CRYSTAL CITY ARLINGTON VA Tracking Number: 1Z5779860348632828 Delivery Date / Time: 23-August-2010 / 10:41 AM Delivery Location: DOCK Signed by: FRIEDERICH Shipment Detail Ship To: SO# 114370 / PO# 1044918 XETA TECHNOLOGIES FENTON 1111 HORAN DR ROOM J FENTON MO 63026 US Number of Packages 1 UPS Service: GROUND Weight: 23.8 LBS Reference Number 1: MONITOR, UPS, + STAFF REF. GUIDES Reference Number 2: MARRIOTT CRYSTAL CITY ARLINGTON VA Reference Number 3: 32395 Reference Number 4: S ____2rr2rr2g8.yN8xMa.1pDW2lgg.1pFl.gFYiD.V____ Discover more about UPS: Visit www.ups.com Sign Up For Additional E-Mail From UPS Read Compass Online © 2010 United Parcel Service of America, Inc. UPS, the UPS brandmark, and the color brown are trademarks of United Parcel Service of America, Inc. All rights reserved. For more information on UPS's privacy practices, refer to the UPS Privacy Policy. Please do not reply directly to this e-mail. UPS will not receive any reply message. For questions or comments, visit Contact UPS. This communication contains proprietary information and may be confidential. If you are not the intended recipient, the reading, copying, disclosure or other use of the contents of this e-mail is strictly prohibited and you are instructed to please delete this e-mail immediately. Privacy Policy Contact UPS

Hi Benny, Per my known, the search function is a feature of the outlook, in my opinion, it has no relation with exchange 2007 server. I have no the UPS deployed, and could not reproduce your issue. But I would suggest that you could check the email's body formate, if the key word in a picture, I think the search according to it would be failed. You also could post the issue on the outlook forum. Regards! Gavin