I just purchased Excel pro 2013 for Windows server 2012 and it won't launch.  I get a message to repair, it doesn't work, I tried to repair online and it still doesn't work.

What do I do???

Hi eastl,

Based on your description, did you mean when you opened Excel you got the error messages to tell you repair Excel? Was this a standalone version of Excel?

There is a similar thread about your issue, and users solve this issue by 2 methods.

Method 1

Remove the AutoKMS folder, which is located in a subfolder of C:\Windows and delete the AutoKMS task.

You can check if you also contain this folder in your computer and try to delete it.

Method 2

Try to uninstall Excel completely and then re-install it. You can also use Fix it tool to help you uninstall it. Please refer to this article:

https://support.office.com/en-us/article/Uninstall-Office-2013-or-Office-365-from-a-Windows-computer-9dd49b83-264a-477a-8fcc-2fdf5dbf61d8?ui=en-US&rs=en-US&ad=US

After trying these methods if your issue still exists, please post the whole error messages about repairing here. And be a bit more precise explain your issue so that I can provide more accurate solutions to this problem.

Im glad to help and follow up your reply.

Regards,

Emi Zhang
TechNet Community Su