exchange 2007 error
Hi for all
Please help me to solve the problem
before one week ago i have problem in our exchange 2007sp1 the problemin outlook after try to send any email appear the errro below
Microsoft Office for information
contacting the server for information
Please help me as as possible
Thanks
August 25th, 2008 10:36am
Clarify: Outlook got error info whenever users send out messages, right?
Collect info:
1. Is that fully error info which you posted?
2. Can messages be sent out when users encounter error?
3. After reproduce the issue, can you find any related log file in the application log? Please post here if there has
4. Confirm version: windows server and client, outlook
5. This is a single user or all users issue?
Troubleshooting:
0. If thats a single user issue, please try to start outlook in safe mode at first and check issue
Notes: Start->Run->outlook /safe
1. Affected users use Cached Exchange Mode or Online Mode? Please switch to another mode to test
2. Try to use affected users account to send message via OWA, any further error info?
3. Try to create a test account to reproduce issue
4. Enable outlook logging and reproduce issue, post log
Steps: Tools->options->others->advanced options->enable logging->restart outlook
Output location: Start->run->%temp%->Outlook Logging
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August 26th, 2008 10:54am