None of our computers can connect to exchange server with Outlook 2003. Outlook is always going to offline mode. Things worked fine until Monday afternoon. The computers are running XP Pro with sp3. They can connect to the server that exchange is on and use mapped drives and printers, but not email. If i login to the server with a user's account, I can pull up outlook fine and send/receive email. Casched mode is not enabled. thanks for your help

Hi Does OWA work for the user? Does it work on another client with the same user? Is all users affected? Jonas Andersson MCTS: Microsoft Exchange Server 2007/2010 | MCITP: EMA 2007/2010 | MCSE/MCSA Blog: http://www.testlabs.se/blog

Hi, First, I would like to confirm the following questions: 1. What do you mean about the following sentence? “If i login to the server with a user's account, I can pull up outlook fine and send/receive email.” Does it mean that the email can only be received or sent if the domain user login on the local Exchange server? Please clarify the symptom clearly. 2. Which kind of user account is logged when the Outlook is always in offline mode, roaming profile, domain profile or local profile? At this stage, I suggest you refer to the following to configure the user login on Outlook via Cached Mode to check the result. http://www.msexchange.org/tutorials/Configuring_Outlook_2003_for_Offline_Use.html Can you send or receive email now? Thanks.Novak Wu-MSFT

Just restart the server it will ok.Because some of the services are not running. -bpara

Your post is a little light on detail. Error messages? SP level on Outlook? Event logs? Tried connecting someone with cached mode enabled? Note that running Exchange and Outlook together on the server is not supported.Lanwench [MVP - Exchange] ** Do not fold, spindle or mutilate. Fill in the box completely and erase any stray marks. Use only a #2 pencil.

Your post is a little light on detail. Error messages? SP level on Outlook? Event logs? Tried connecting someone with cached mode enabled? Note that running Exchange and Outlook together on the server is not supported.Lanwench [MVP - Exchange] ** Do not fold, spindle or mutilate. Fill in the box completely and erase any stray marks. Use only a #2 pencil.

From the outlook,on the right side end,there would be outlook symbol.Right click and check the test connectivity.

Yes, but you have to hold down the CTRL key and right-click on the Outlook icon in the system tray to see that.Lanwench [MVP - Exchange] ** Do not fold, spindle or mutilate. Fill in the box completely and erase any stray marks. Use only a #2 pencil.

Yes, but you have to hold down the CTRL key and right-click on the Outlook icon in the system tray to see that.Lanwench [MVP - Exchange] ** Do not fold, spindle or mutilate. Fill in the box completely and erase any stray marks. Use only a #2 pencil.