In my company,we are facing a problem in our emails that some of the emails that receiving from outside is appearsin large font size and very difficult to read the mail.Our Mail server is Exchange server 2007 sp1.Please help to find a solution for this issue.

Hi,Whether the message is setting specially by the sender?How did you know this issue wascaused by your side rather than the sender? Did you confirm with the sender?ThanksAllen

Hi,Thanks for the reply.Actually the problem arises after the migration to Exchange server 2007 sp1.Mails from the multiple senders have the same issue.Sometimes the mail will appear normal but sometimes not.

Hi, To check what's happen on the communication between the Exchange and the client, I suggest you can enable Pipeline Tracing to help you troubleshoot the issue: Pipeline tracing is a diagnostic feature in Microsoft Exchange Server 2007 that enables you to capture diagnostic information about e-mail messages as they encounter transport agents registered on Simple Mail Transfer Protocol (SMTP) events in the transport pipeline. For detailed information: http://technet.microsoft.com/en-us/library/bb125198.aspx http://technet.microsoft.com/en-us/library/bb125018.aspxPlease record the log on the time of normal situation and abnormal situation in order to compare the difference between them.ThanksAllen