Hello,

In order to add categories without remembering the shortcut keys, you can do it this way:

Go to "View" button in Outlook. Click "Current View", then "Customize Current View".

Click "Fields" button, there in the "Available fields", click "Category" to add category to your Outlook account.

Regards

Clark Kent

Hi HeleneBe,

Adding a field to Outlook may help the users choose the categories easily, but the steps provided by Clark seems to be in Outlook 2007, as mentioned you are using Outlook 2010.

But in this case, I notice it's an IMAP account in Outlook, as far as I can tell, categories are not supported for IMAP accounts in Outlook. How did you use categories for this IMAP account?

If I misunderstood anything, feel free to let me know.

Regards,

Melon Chen
TechNet Community Su