issue in sending mail in outlook

I create 2 Mail-account in exchange and i try to sending mail with outlook, after i sent mail with first account i checked second account and notice nothing came to inbox or other folders?

how can i solve this?

i have outlook 2013 and exchange 2013

thank you

August 19th, 2015 5:10am

Hi,

There can be multiple reasons behind. To start tracing it, go to Exchange control panel and do a search as shown below:

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August 19th, 2015 5:19am

Hi Raminlich,

Do you see the email has gone out and now stored in sent items.

If yes,

You can use Get-MessageTrackingLog to find it.

Get-MessageTrackingLog:

https://technet.microsoft.com/en-us/library/aa997573(v=exchg.150).aspx

Search message tracking logs:

https://technet.microsoft.com/en-us/library/bb124926(v=exchg.150).aspx

August 19th, 2015 5:27am

i do search delivery reports but it says no item to show in this view(nothing found).

what reason might be behind this?

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August 19th, 2015 7:51am

Can you see the email tried to send in 'Draft'?
August 19th, 2015 8:23am

Can you see the email tried to send i
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August 19th, 2015 9:28am

Hi,

Can you paste the result?

Test-Mailflow Mailbox1 -TargetMailboxServer Mailbox2

August 19th, 2015 9:53am

Hi,

Can you paste the result?

Test-Mailflow Mailbox1 -TargetMailboxServer Mailbox2
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August 19th, 2015 10:26am

Thanks. But, I am looking for the output of PowerShell cmdlet Test-Mailflow Mailbox1 -TargetMailboxServer Mailbox2
August 19th, 2015 10:29am

Thanks. But, I am looking for the output of PowerShell cmdlet Test-Mailflow Mailbox1 -TargetMailboxServer Mailb
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August 19th, 2015 11:15am

Hi,

I have seen that, you still don't have a proper address book policy in place. That means, the .local domain should be changed to the actual accepted domain. Create the accepted domain (If it is not created already), assign the address book policy for the domain, assign the smtp address of the mailboxes as per the domain. Make sure that all the necessary exchange services are running well. Do a test again

August 19th, 2015 11:52am

Hi,

I have seen that, you still don't have a proper address book policy in place. That means, the .local domain should be changed to the actual accepted domain. Create the accepted domain (If it is not created already), assign the address book policy for the domain, assign the smtp address of the mailboxes as per the domain. Make sure that all the necessary exchange services are running well. Do a test

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August 19th, 2015 12:59pm

Hi,

You may refer the following link to see how you can configure Exchange Server: https://technet.microsoft.com/en-us/library/JJ218640(v=EXCHG.160).aspx

August 19th, 2015 1:32pm

Hi,

You may refer the following link to see how you can configure Exchange Server: https://technet.microsoft.com/en-us/library/JJ218640(v=EXCHG.160).as

August 19th, 2015 3:00pm

After setting everything as explained in the article, you should be able to do internal/external communications
August 19th, 2015 3:37pm

Thank you for answer
I got this results with power shell exchange what is problem

why I'm see this error?

Hi,

Because the value of TargetMailboxServer is the FQDN of mailbox server instead of target mailbox.

For your question, please confirm whether mailbox deliver works in OWA.
If so, it indicate that Exchange server works fine, and we might be focus on Outlook client.
If not, please run below command to check mail flow:

Get-MailboxMessageTrackingLog -Sender test1@armin1.local -Recipients test2@armin1.local | FL >D:\MessageTracking.txt

Then check the results in D:\MessageTracking.txt and post here without sensitive information for analysis.

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August 20th, 2015 5:03am

Thank you for answer
I got this results with power shell exchange what is problem

why I'm see this error?

Hi,

Because the value of TargetMailboxServer is the FQDN of mailbox server instead of target mailbox.

For your question, please confirm whether mailbox deliver works in OWA.
If so, it indicate that Exchange server works fine, and we might be focus on Outlook client.
If not, please run below command to check mail flow:

Get-MailboxMessageTrackingLog -Sender test1@armin1.local -Recipients test2@armin1.local | FL >D:\MessageTracking.txt

Then check the results in D:\MessageTracking.txt and post here without sensitive information for ana

August 20th, 2015 8:04am

After setting everything as explained in the article, you should be able to do internal/external comm
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August 20th, 2015 9:35am

Is there anybody to response? I don't think I have very complicate issue and its been long time having this problem
August 20th, 2015 12:23pm

Hi,

Sorry for my fault, please run below command to check:
Get-MessageTrackingLog -Sender test1@armin1.local -Recipients test2@armin1.local | FL >C:\MessageTracking.txt

Then post relevant log for analysis.

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August 20th, 2015 10:11pm

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