I am operating Vista with an Office Enterprise 2007 package. In the Outlook software but not in Word, my keys are assigning to the red alternative printed on them. I must have somehow triggered this command but don't know how to do it or undo it. For example, if I hit shift 6, I get a ?, instead of a ^. Can you advise me of how to turn this off when it happens, and also what it is I am doing that turns this on? Cheers....Ashanti