migrated to Office 365 and some of user's emails going to junk folder
Why I was told by microsoft to install Outlook 2013 Hotfix for users in O365 emails going to junk folder
  • Edited by coorey99 Wednesday, June 24, 2015 4:19 PM
June 24th, 2015 4:18pm

Hi,

Could you please provide more information about your issue and environment?

Are you doing the migration form Exchange On-premises to Office 365? Is there any settings for Junk Email in server side and Outlook side before the migration?

Have the issue been resolved by install the Outlook 2013 Hotfix? Also confirm whether the messages which are moved to Junk E-mail folder are sent by specific senders or domains.

Regards,

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June 25th, 2015 4:24am

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