Bought a new PC and on previous PC was using Outlook 2010, new PC uses Outlook 2013.  After synchronising with the server I have emails dating back to 2009, which is fine, but there are a lot of emails missing from Nov 2014-Mar 2015.  No matter how many times I hit send/receive they just dont show up in Inbox.  How can I get these emails back?

Hi

As per the information and details provided by you, to solve the issues of missing emails in Outlook 2013, please follow these steps: -

1. Get the files from old computer
2. Put files on New Computer
3. Create a Profile
4. More Settings
5. Add Old Data File (.pst)
6. Finishing Touches
7. Signature and Stationery

Do you leave mail on POP3 server? By default Outlook 2010 and Outlook 2013 automatically leave POP3 mail on the server for 14 days.

Things to keep in mind when you are preparing the new computer: -

• You really only need to move the PST and create a new profile using this PST, the other files Outlook uses are created as you use Outlook.
• If you use Windows Easy Transfer to move your Outlook data, you can need to recreate your Outlook profile as the move process can corrupt. You can only move user data, not the program itself.
• Your accounts are stored in the registry and need to be recreated on the new computer.

 

I hope this information will be helpful for you.

Thanks and regards

Shweta@