A customer has requested that an Alias be moved to a different user. I edited the original users properties and removed the smtp email address I then edited the new user and added it to her smtp addresses However email sent to the alias is still going to the old user why ?

Hi, which version of exchange server is it, have you tried changing it from ADSIEdit, have a look into this article it might help : http://social.technet.microsoft.com/forums/en-US/exchangesvradmin/thread/f7a9feef-5f9e-4365-afa9-494425d8330cRipu Daman Mina | MCSE 2003 & MCSA Messaging

Hi Russ, Based on your description, I understand that you want to move the alias of user A to user B, so that the user B can send or receive message use the alias of user A, am I right? And then, I do the test and everything goes well just as I expect. So please check your steps carefully and the following article will help you understand the attribute of the Exchange mailbox. How to Easily Change a User’s Exchange Server Alias and Display Name: http://technet.microsoft.com/en-us/magazine/dd560711.aspx Please feel free to let me know if you have any question. Best regards, Serena

it was customer error, the alias wa snot going to him at all he was talking rubbish :-)

Hi Russ, I am glad to hear the issue has been solved. Best regards, Serena