moving messages from PST to public folder
We have a pst of emails that we recovered from backup and we want to move the messages from the pst to a public folder. When we try to drag-and-drop or use Outlook 2007 to import to the Public Folder, we get the message: "Cannot Move the items. You do not have sufficient permissions to perform this operation on this object. See the folder contact or your system administrator." We, of course, have ownership permissions on the folder. We can move one of the messages into our own mailbox without a problem, and we can move new messages from our inbox to the public folders. But, when we move a message from the pst file to our inbox and then to the Public folder, we get the same error message. We have scoured every resource we can find for a solution to no avail. Edit: The messages we wish to restore were flagged 'marked for deletion' in the edb.
November 19th, 2009 8:25pm

Whats the exchange version? You have the Owner permission on the public folder when attempting to move the items from PST file to public folder, right? Please reproduce the issue in the outlook safe mode Please use PFDavAdmin to check the DACL status of the public folder Please run ExBPA against the exchange server for health check, incorrect inheritance on the public folders can cause same issue, and the ExBPA can detect itJames Luo TechNet Subscriber Support (http://technet.microsoft.com/en-us/subscriptions/ms788697.aspx) If you have any feedback on our support, please contact tngfb@microsoft.com
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November 20th, 2009 9:08am

ExchangeVersion: 0.1 (8.0.535.0) Yes, have Owner permission on the public folder Same error in safe mode "DACL is good" Health Check: The Write DACL inherit (group) right for the Exchange Enterprise Servers group should be removed from the root of the domain.
November 24th, 2009 3:09am

Does the issue only happen to single public folder? Please create a new public folder and see if the issue still persists Please check the inherited permission settings of the public folder hierarchy folder (CN=Folder Hierarchies) and entry (CN=Public Folders) in the ADSI Editor, or post the permission settings at here for analyzing Is this a migrated exchange 2007 environment? The warning indicates that DACL inherit (group) right for the Exchange Servers group should be removed (Reference)James Luo TechNet Subscriber Support (http://technet.microsoft.com/en-us/subscriptions/ms788697.aspx) If you have any feedback on our support, please contact tngfb@microsoft.com
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November 24th, 2009 5:45am

The error occurs in any new public folder, no matter where I create it. I tried moving the items to various new and existing public folders. I am not sure what to check for, nor am I sure how to post the numerous contents of the Permissions tab of: [CN=Configuration, CN=Services, CN=Microsoft Exchange, CN=<OrganizationName>, CN=Administrative Groups, CN=<AdminGroupName>, CN=Folder Hierarchies] There is no CN=Public Folders under the above location in ADSIEdit. Please advise. This is a migrated 2007 environment. We migrated from 2003 nine months ago. The backup we are trying to restore is only three months old. I am investigating the potential pitfalls of running the "Remove-ADPermission" before running it on our production servers.
November 24th, 2009 8:00pm

Please follow my post and the answer in this thread to troubleshoot the issueJames Luo TechNet Subscriber Support (http://technet.microsoft.com/en-us/subscriptions/ms788697.aspx) If you have any feedback on our support, please contact tngfb@microsoft.com
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November 25th, 2009 4:12am

Thank you. The [CN=Configuration, CN=Services, CN=Microsoft Exchange, CN=<OrganizationName>, CN=Administrative Groups, CN=Exchange Administrative Groups, CN=Folder Hierarchies, CN=Public Folders] has the Everyone group listed with "Create named properties ..." "Create public folder" but no "Create top level public folder" permission. Will this matter in the current problem? We are unable to copy messages to top level or sub folders. The Advanced tab shows "include inheritable permissions from this object's parent" is checked. Does this help?
November 25th, 2009 7:26pm

How do you find the CN=Public Folders entry back, move from another location, or recreate one? Create top level public folder isnt there by default, its ok Please also verify the same permission is on the CN=<OrganizationName>, CN=Administrative Groups, CN=Exchange Administrative Groups The symptom only happens to the messages in that specific PST file, right? As you can move the items from PST file into mailbox, please do that, and still use PFDavAdmin to check the Item-level permissions on the messages, please remove the permissions if have James Luo TechNet Subscriber Support (http://technet.microsoft.com/en-us/subscriptions/ms788697.aspx) If you have any feedback on our support, please contact tngfb@microsoft.com
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November 26th, 2009 6:51am

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