office 2010 loss of use

We purchased our office 2010 for 3 licenses uses. Over a period of time due to technical issues with the computers, we lost our use of the remaining program on our system augusy 9. We have no use of office 2010 now. What do we do. How do we get our licensing back, our organization cannot afford to repurchase, old on the market since tech soup no longer carries it.

August 11th, 2015 7:01pm

this is configuration manager 2007 forum.for licensing issues,you can contact Microsoft or your Technical account Manager (TAM) on licensing  or use office forum https://social.technet.microsoft.com/Forums/office/en-US/home?category=officeitpro
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August 14th, 2015 5:45am

Hi,

I suggest you contact the local customer service if it's product keys in your scenario:

http://support.microsoft.com/gp/customer-service-phone-numbers/en-us

If you are using volume licensing, contact the Volume Licensing Service Center:

https://www.microsoft.com/Licensing/servicecenter/default.aspx

Regards,

Melon Chen
TechNet Community Su

August 27th, 2015 3:10am

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