outlook 2010 - doubleclick troubleshooting
When I double click an email in outlook 2010, I have the icon of the mail on my windows bar but I can't maximize or resize or recovery the original size of the mail form. So I can't write mail, I only able to read. Have you some ideas. Thanks in advance. Best regards. Sergio&
September 9th, 2015 11:22am

Hi,

Please start Outlook in Safe Mode to try again:

Press Win + R, type "outlook.exe /safe" in the blank box, press Enter.

Outlook then will start in safe mode. If there is no such issue in safe mode, we may assume some 3rd-party add-ins caused the problem, please disable the suspicious add-ins to verify which one caused the problem.

In case some other programs are interfering with Outlook, please also perform a clean boot to troubleshoot:

http://support.microsoft.com/kb/929135

Regards,

Melon Chen
TechNet Community Su

Free Windows Admin Tool Kit Click here and download it now
September 10th, 2015 1:53am

Thank you Melon.

I tried "outlook.exe /safe" and I hadn't the problem.

Now to open without 'safe' I should find some plug-in or what else?

September 11th, 2015 5:49am

Hi,

Yes, please open Outlook and click File -> Options -> Add-Ins, disable the suspicious add-ins then check which one may be the culprit.

Regards,

Melon Chen
TechNet Community Su

Free Windows Admin Tool Kit Click here and download it now
September 11th, 2015 5:55am
ok, I'm going to check plug in according to the domain standards. We can close the problem. Thank you 
September 11th, 2015 9:49am

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