owa not working and emc problem
we have sbs 2011
We are having a problem accessing our server via owa. outlook works fine in the office and email is routed etc correctly.
the sharepoint site works fine and everyone can access it.
the problem is if we access the exchange management shell from the gui or cmd line we get a error message.
From the exchange powershell
Full list of cmdlets: Get-Command
Only Exchange cmdlets: Get-ExCommand
Cmdlets that match a specific string: Help *<string>*
Get general help: Help
Get help for a cmdlet: Help <cmdlet name> or <cmdlet name> -?
Show quick reference guide: QuickRef
Exchange team blog: Get-ExBlog
Show full output for a command: <command> | Format-List
Tip of the day #57:
Want to know what permissions an Active Directory user account has on a specific mailbox? Use:
Get-Mailbox <Mailbox to Check> | Get-MailboxPermission -User <Active Directory User>
VERBOSE: Connecting to FSL-SRV1.fsldomain.local
[fsl-srv1.fsldomain.local] Connecting to remote server failed with the following error message : The WinRM client recei
ved an HTTP server error status (500), but the remote service did not include any other information about the cause of
the failure. For more information, see the about_Remote_Troubleshooting Help topic.
+ CategoryInfo : OpenError: (System.Manageme....RemoteRunspace:RemoteRunspace) [], PSRemotingTransportExc
eption
+ FullyQualifiedErrorId : PSSessionOpenFailed
VERBOSE: Connecting to FSL-SRV1.fsldomain.local
[fsl-srv1.fsldomain.local] Connecting to remote server failed with the following error message : The WinRM client recei
ved an HTTP server error status (500), but the remote service did not include any other information about the cause of
the failure. For more information, see the about_Remote_Troubleshooting Help topic.
+ CategoryInfo : OpenError: (System.Manageme....RemoteRunspace:RemoteRunspace) [], PSRemotingTransportExc
eption
+ FullyQualifiedErrorId : PSSessionOpenFailed
VERBOSE: Connecting to FSL-SRV1.fsldomain.local
[fsl-srv1.fsldomain.local] Connecting to remote server failed with the following error message : The WinRM client recei
ved an HTTP server error status (500), but the remote service did not include any other information about the cause of
the failure. For more information, see the about_Remote_Troubleshooting Help topic.
+ CategoryInfo : OpenError: (System.Manageme....RemoteRunspace:RemoteRunspace) [], PSRemotingTransportExc
eption
+ FullyQualifiedErrorId : PSSessionOpenFailed
Failed to connect to an Exchange server in the current site.
Enter the server FQDN where you want to connect.:
and from the gui we get a winrm http 500 error message
I have check winrm config check the normal dll problems but i can not find the issue
Anyone get and pointers
April 26th, 2012 12:04pm
Hi there,
Open IIS and go to the Powershell virtual directory. Open the Auth module and make sure that anonymous access
is disabled and Windows Integrated Authentication is enabled. Oliver Moazzezi | Exchange MVP, MCSA:M, MCITP:Exchange 2010, BA (Hons) Anim | http://www.exchange2010.com | http://www.cobweb.com | http://twitter.com/OliverMoazzezi
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April 26th, 2012 1:02pm
Hi,
Check the Bindings configured on your web sites in IIS.
Your problem could be caused by Sharpoint taking port 80..the port the powershell Virtualdirectory is heavily dependent on. It must be assigned to the "Default Web Site".Martina Miskovic
April 26th, 2012 4:09pm
Basically you need to troubleshoot Exchange management console. Here are few articles which will help you to fix this issue
Troubleshooting Exchange 2010 Management Tools startup issues
http://blogs.technet.com/b/exchange/archive/2010/02/04/3409289.aspx
Resolving WinRM errors and Exchange 2010 Management tools startup failures
http://blogs.technet.com/b/exchange/archive/2010/12/07/3411644.aspxPlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Hasnain Shaikh| My blogs:
http://messagingserversupport.com
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April 26th, 2012 4:54pm
Hi,
Please verify if your default website is running on port 80.
If the issue still persists, then I recommend you to post the issue in forum for Small business Server to get better help.
http://social.technet.microsoft.com/Forums/en/smallbusinessserver/threadsXiu Zhang
TechNet Community Support
April 27th, 2012 4:28am
Hi,
I have tried the above before I posted and, yes sharepoint is taking port 80, I thin iis is messed up for some reason. I did not set this server up.
So I do not know if there was problems with the migration from 2008. sharepoint works and outlook works but no owa or access to the exchange ews etc.
I have tried loads of the stuff posted with the same problem. i will post in the sbs forum as I think i may have to do a reinstall as there backup is broke :<
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April 29th, 2012 7:25am
Hi grimevil
open C:\Program Files\Microsoft\Exchange Server\V14\ClientAccess\PowerShell
Take a backup of the file web.config, rename it to web.config.old
Open Web.config file, search for
"file:///%ExchangeInstallDir%bin "
replace it with "file:///C:\Program Files\Microsoft\Exchange Server\V14\bin "
Save the file then restart IIS and try
Change the drive C to your drive letter
http://tariqjaber.com/blog
April 29th, 2012 9:55am
after doing the above I now get error http 403 forbidden and in event viewer I am getting this error
The Module DLL C:\Program Files\Microsoft\Exchange Server\V14\ClientAccess\Owa\auth\exppw.dll failed to load. The data is the error.
I have already checked that this is showing in modules etc and done the fix for this, but it still shows
and also this error
A listener channel for protocol 'http' in worker process '13684' serving application pool 'WsusPool' reported
I also still get the winrm http(500) error trying ews or exchange powershell
thanks for the help
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April 29th, 2012 4:15pm
Are you also getting event id Event ID:
2280 with description
The Module DLL E:\exchsrvr\ClientAccess\Owa\auth\exppw.dll failed to load.
The data is the error.
Please check if the
"Authenticated Users" have permissions "Traverse Folder and Execute File" on OWA\Auth folder and sub files
I recently had this issue and while working with EE we found the above resolutionPlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Hasnain Shaikh| My blogs:
http://messagingserversupport.com
April 30th, 2012 10:46am
The permissions are correct on the folders, but thanks for the reply
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May 1st, 2012 4:02am
It's likely your SBS install has hijacked port 80 with some other app. At this point I would suggest you perform the KB article below to fix.
Reinstall the Client Access Role in Windows Small Business Server 2008
http://technet.microsoft.com/en-us/library/dd767439(WS.10).aspxJames Chong MCITP | EA | EMA; MCSE | M+, S+ Security+, Project+, ITIL msexchangetips.blogspot.com
May 1st, 2012 10:09am
This a sbs 2011 server is the process the same.
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May 1st, 2012 5:13pm
Here you go.
Reinstall the Client Access Role in Windows Small Business Server 2011
http://technet.microsoft.com/en-us/library/gg680344.aspxJames Chong MCITP | EA | EMA; MCSE | M+, S+ Security+, Project+, ITIL msexchangetips.blogspot.com
May 2nd, 2012 2:08pm
I am planning on doing this tomorrow. Would a systemstate restore via backup exec work better or could it make the problem worse. As I have managed to find a systemstate image from the day before this happened?
thanks
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May 3rd, 2012 5:36am
Naw unlikey system state will not help for this specific case.James Chong MCITP | EA | EMA; MCSE | M+, S+ Security+, Project+, ITIL msexchangetips.blogspot.com
May 3rd, 2012 10:08am
I am planning on doing this tomorrow. Would a systemstate restore via backup exec work better or could it make the problem worse. As I have managed to find a systemstate image from the day before this happened?
thanks
No, that would probably make your problem worse.
As already been mentioned serveral times in this thread, the problem seem to be that your Default Web Site don't have
port 80 assigned (it need to).
Did you even check that in IIS??
Martina Miskovic
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May 3rd, 2012 11:46pm
the default web site is running on port 80. the site that does not start is companyweb. every other site is running, my sharepoint is up its just owa that stopped working.
thanks for the reply tho. I know its somthing to do with iis.
May 4th, 2012 5:21am
before I do a reinstall of the cas role. I am installing sbs 2011 in virtualbox to check my iis config again just incase I missed something
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May 4th, 2012 5:22am
i have checked all the settings in iis and redone a cas reinstall. Still getting the winrm http 500 error on echange, owa gives me a blank screen.
checked all web.config for correct paths, winrm, kerb etc are in the right modules, checked ssl, all website loads.
Still same problem.
the only thing that was done on the site was a sharesite add to the main website for testing could this have caused this problem. or is there any other thing i can try before I do a resetup etc
May 5th, 2012 12:33pm
Can you remove the sharesite? Any additional sites can hijack port 80 causing issues.James Chong MCITP | EA | EMA; MCSE | M+, S+ Security+, Project+, ITIL msexchangetips.blogspot.com
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May 5th, 2012 1:27pm
The main sharepoint site is used by the company. the sharepoint is not hijacking port 80 as far as i know as companyweb, default site etc are running no problem
May 5th, 2012 6:08pm
tried the remove and reinstall the cas role. This has not fixed the problem.
The main problems are:-
EWS, emc not working, winrm httpm 500 error
powershell can not find the server.
can not del and reinstall the powershell dir from the shell as it can not find the server?
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May 11th, 2012 8:27am
try to add additional IP to your SBS2011 server, and bind the new IP to your sharepoint site, then try to reinstall CAS role to see if it works.
May 11th, 2012 9:05am
How do you mean additional IP to the SBS2011.
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May 11th, 2012 7:46pm
Hi,
It's very clear to us that your problem started after settings up a Sharpoint WebSite and that you have problemes with bindings in IIS.
I can see that have created a
thread i the SBS Forum, but haven't updated that one since Maj 1. Why is that?
It's there you can get the best help. Do note that there are many differences with SBS compared to having Exchange installed on a member server.
Martina Miskovic
May 12th, 2012 12:52am
Hi,
We have not setup any other sharepoint site, other than the one we have been using for months. EWS, EMC, just stopped working and did not effect the sharepoint site we use in the office. as I have already said the sharepoint and iis bindings are correct
and all sites are running, I am getting a blank screen or http 500 and internal error only on the owa sites.
The other thread had not been updated as I have been wokring through what had been posted here. I have updated that thread today.
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May 14th, 2012 8:23am
OWA installs in the default web site, is your Sharepoint in a different web site on the same server? Do you get to them utilizing different host names? Are the bindings using host headers? Does the name in your OWAVirtual Directory settings
match the name you are using to access OWA?
May 14th, 2012 8:31am
from your NIC's IP config properties page, TCP/IP 4 properties, advanced, add an addidtional IP address that doesn't use in your network. click OK, OK. BTW, make sure you disable IP v6 on your NIC as well.
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May 14th, 2012 11:12am
as this is sbs 2011 it has a default website and a companyweb(sharepoint) setup and running. As sbs 2011 set this up it maps company web to the same ip etc as the iis website. yes the name on thwe owa, ews and ecp are correct(this was checked against a other
exchange serve to checked both iis configs match up)
May 14th, 2012 12:02pm
Does exchange not use ip6 for routing etc?. Or will it be ok to disable it and add a non local ip address to the nic settings.
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May 14th, 2012 12:03pm
The only acceptable way to disable ipv6 is to follow the KB
http://support.microsoft.com/kb/929852.
Have you tried disabling the sharepoint site to see if OWA starts working?
May 14th, 2012 12:13pm
I will have a read of that later. I will try disabling the sharepoint site tonight when no users are accessing it. But I think I have already tried this.
thanks
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May 15th, 2012 7:23am
I have fixed the problem. by doing the following.
Renamed the web.config in the the wwwroot folder, restarted iis and owa is now working fine, along side my sharepoint etc.
thanks for the help
May 16th, 2012 11:22am
Hello guys and girls
I have exactly the same problem and grimevil, however, I am not getting any further with the solution, would be nice to have the single steps where to change this.
Sharepoint is I think to "blame" at my side, did deactivate all the Sharepoint Services (we are not using it anyway yet), however, I think the port 80 has been "hijacked" by SP.
To rename the web.config, well, to rename it to what and what do you call the wwwroot folder? In the IIS? I cannot find it...
Would appreciate your help here
Thanks
PS: When I am trying to open the .../owa now, it comes back with "HTTP Error 404. The requested resource is not found"
Neither can I access the Exchange Management Console
Deinstalled SP, we are not using it, will get back with more information
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May 23rd, 2012 6:12am
Hello guys and girls
I have exactly the same problem and grimevil, however, I am not getting any further with the solution, would be nice to have the single steps where to change this.
Sharepoint is I think to "blame" at my side, did deactivate all the Sharepoint Services (we are not using it anyway yet), however, I think the port 80 has been "hijacked" by SP.
To rename the web.config, well, to rename it to what and what do you call the wwwroot folder? In the IIS? I cannot find it...
Would appreciate your help here
Thanks
PS: When I am trying to open the .../owa now, it comes back with "HTTP Error 404. The requested resource is not found"
Neither can I access the Exchange Management Console
May 23rd, 2012 6:18am