dears,

good day to you.

i have been trying to install CU8 and in the prerequisites i got this message

Error:
The following error was generated when "$error.Clear(); 
          $keyPath = "HKLM:\Software\Microsoft\WebManagement\Server";
          if (!(Get-Item $keyPath -ErrorAction SilentlyContinue))
          {
            New-Item $keyPath -Force
          }
          Set-ItemProperty -path $keyPath -name "EnableRemoteManagement" -value 0x1 -Type DWORD -Force;

          if (Get-Service WMSVC* | ?{$_.Name -eq 'WMSVC'})
          {
            Set-Service WMSVC -StartupType Automatic
            Stop-SetupService -ServiceName WMSVC;
            Start-SetupService -ServiceName WMSVC
          }
        " was run: "Microsoft.Exchange.Configuration.Tasks.ServiceDidNotReachStatusException: Service 'WMSVC' failed to reach status 'Running' on this server.
   at Microsoft.Exchange.Configuration.Tasks.Task.ThrowError(Exception exception, ErrorCategory errorCategory, Object target, String helpUrl)
   at Microsoft.Exchange.Configuration.Tasks.Task.WriteError(Exception exception, ErrorCategory category, Object target)
   at Microsoft.Exchange.Management.Tasks.ManageSetupService.WaitForServiceStatus(ServiceController serviceController, ServiceControllerStatus status, Unlimited`1 maximumWaitTime, Boolean ignoreFailures, Boolean sendWatsonReportForHungService)
   at Microsoft.Exchange.Management.Tasks.ManageSetupService.StartService(ServiceController serviceController, Boolean ignoreServiceStartTimeout, Boolean failIfServiceNotInstalled, Unlimited`1 maximumWaitTime, String[] serviceParameters)
   at Microsoft.Exchange.Management.Tasks.ManageSetupService.StartService(String serviceName, Boolean ignoreServiceStartTimeout, Boolean failIfServiceNotInstalled, Unlimited`1 maximumWaitTime, String[] serviceParameters)
   at Microsoft.Exchange.Management.Tasks.StartSetupService.InternalProcessRecord()
   at Microsoft.Exchange.Configuration.Tasks.Task.<ProcessRecord>b__b()
   at Microsoft.Exchange.Configuration.Tasks.Task.InvokeRetryableFunc(String funcName, Action func, Boolean terminatePipelineIfFailed)".

please your urgent support,

thanks and best regards,

Looks like IIS can't start. Can you try and start it manually?  Is there anything listening on port 80 or 443 that "shouldn't be"

dear,

i IIS is Working fine and i have restarted it to make sure of that but it didn't work 

ports are like this

http                          no host name              port: 80       ip adress *                    no binding informaion

net.msmq                 no host name              port:            ip adress *                    binding informaion: localhost

msmq.formatname    no host name              port:            ip adress *                    binding informaion: localhost

net.tcp                      no host name              port:            ip adress *                    binding informaion: 808:*

net.pipe                     no host name              port:            ip adress *                    binding informaion: *

http                           no host name              port: 80       ip adress 127.0.0.1      no binding informaion

https                         no host name              port: 443       ip adress *                  no binding informaion

https                         no host name              port: 443       ip adress 127.0.0.1     no binding informaion

i am stuck with this matter please help me.

thanks and best regards

look in the windows logs and see if there is a reason IIS can't start. If there's nothing there, then check the IIS logs.

dear Hinte,

thanks for the support.

my problem has been solved.

my problem was with with web management service it didn't start. so i follow the instruction below

Open elevated command prompt
dism /online /enable-feature /featurename:IIS-WebServerRole 
dism /online /enable-feature /featurename:IIS-WebServerManagementTools
dism /online /enable-feature /featurename:IIS-ManagementService
Reg Add HKLM\Software\Microsoft\WebManagement\Server /V EnableRemoteManagement /T REG_DWORD /D 1
net start wmsvc
sc config wmsvc start= auto
open IIs manager
Left-click on your server (eg : win-2012std)
double-click on "management services"
select a valid ssl certificate in the SSL certificate Drop Down menu
press apply at the right of the window
start the faulty service
Done :-)

many thanks for every things

• Marked as answer by aboblal80 22 hours 30 minutes ago