saving my documents

When I try to save my documents in word I created a new folder to save in then when I tell it to save I am told I don't have permission to save there contact administrator. I am the administrator. HELP

September 7th, 2015 7:31pm

Hi,

Regarding of the issue, please provide us more information to assist you better.

  • May I know the whole error message?
  • Which operation system and Office do you use? Windows 10 & Office 2013 or other?
  • Where did you create a folder? Root folder of the drive.

You may try the following suggestions one by one to check the issue.

Suggestion 1: Use your local admin account to test.

Suggestion 2: Temporarily disable antivirus program

Suggestion 3:

  • Navigate to the directory above the one you're having trouble with.  (For example, to remove the limitations to your Desktop - navigate to c:\users\<usernamehere>.  Then you'll see "Desktop" listed.)
  • Right click on the directory you want to "unlock". 
  • Select "Properties", then un-check the "Read Only" attribute.
  • Click "Ok" - and if appropriate, tell it to apply to all files, folders and sub-folders. 

Suggestion 4: If you use Vista & Word 2007, please see this KB:

https://support.microsoft.com/en-us/kb/923917

Hope it's helpful.

Regards,

George Zhao
TechNet Community Support

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September 8th, 2015 1:21am

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