I have a thread going in another forum (link below). They have referred me to this forum for more answers. Can anyone please help with this situation? Thank you!
http://community.office365.com/en-us/f/148/p/289922/887541.aspx#887541
server side rules
January 29th, 2015 7:46pm
Hi,
I reviewed the thread in Office 365 Community forum, the issue is that you have mailbox A and have full access permission to mailbox B, but can't set the rule "have server reply using a specific message" for mailbox B in Outlook 2010. Is my understanding correct?
As you mentioned everything worked great with sending and receiving e-mails/calendars, I still would like to confirm if you can send emails from mailbox B in Outlook. To send emails from mailbox B, you need to have the "send as" or "send on behalf" permission. This rule may also require you to have the permission to send emails from mailbox B, which may not have been provided to you.
I suggest you try two other rules in Outlook for mailbox B. One to move emails to a specified folder, the other to forward emails to someone else. The first rule doesn't send emails while the second one does, let's see if these two rules can work well, kindly let me know the result.
Regards,
Melon Chen
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January 30th, 2015 5:23am
Hi,
Yes, your understanding is correct...I can send fine from mailbox B and receive. I already have the "send as" permissions set from the start. Yes, the other rules work with no problem. Only this server side rule is the problem at this point. Thanks for your response.
January 30th, 2015 5:45pm
Hi,
I reviewed your previous post in Office 365 Community and Jamie Ru MSFT Support suspected this was by design - actually I suspect the same.
But before we find the "truth", let's have one more go, please grant mailbox B the full access permission to mailbox A, then try again, can the issue be reproduced? Kindly let me know the result.
I'm also doing more research on this topic and will let you know once I find anything useful.
Regards,
Melon Chen
Forum Support
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February 2nd, 2015 7:35am
Yes...I tried this already with the same results. My workaround fix for now is for this user to login to mailbox B Outlook profile as primary...then add mailbox A as secondary. Once I did this, the user can now create the server side rule for
mailbox B but also at the same time check their personal mail (mailbox A). This solution seems to work ok for now. Let me know if you discover anything. Thank you.
February 2nd, 2015 2:04pm
Hi,
I tested this with the mailboxes on Exchange 2013 and it worked with no problem. I also tried to test this with the mailboxes on Office 365, but wasn't able to create the rule for mailbox B. So I'm still not able to explain why it didn't work for Office 365 so far, maybe you can post in the previous thread in Office 365 Community to ask what other permission may be needed in this scenario - if there is such permission.
The workaround is actually as easy as you mentioned, create the rule in mailbox B when it's the primary account.
Regards,
Melon Chen
Forum Support
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February 3rd, 2015 4:41pm
Could this possibly be a bug in the Office 365 system? I have given the most permissions possible (Owner permissions) and Full Mailbox Access and Full Send as rights. What do you think?
February 5th, 2015 4:43pm
Hi,
After all these tests that have been done, it seems this rule can never be created with Office 365. However, I can't be sure about this since I didn't find anything stating it is a bug. Based on the information I can get and the test result, I'll consider this as a product limitation so far.
Regards,
Melon Chen
Forum Support
Free Windows Admin Tool Kit Click here and download it now
February 6th, 2015 11:21pm
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