Hi all,

I have submit a question about it with wrong site, the original message is here . my computer system is windows7 64-bit.

I also tried to use command groove.exe/clean/all, after the repair and reinstall the problem still exists and sharepoint workspace can't start in safe mode.

Regards,

Chelsea

Hi,

 

Post it in the SharePoint forum:

http://social.msdn.microsoft.com/Forums/en/sharepoint2010general/threads

 

Best Regards,

 

Sally Tang

 

• Marked as answer by Sally Tang Friday, September 24, 2010 4:52 AM

SharePoint Workspace 2010 might crash on startup or during account configuration under the following circumstances:

• You upgraded to Office 2010 from Office 2003 or an earlier version of Office.
• Your operating system is Windows XP SP3.
• Your computer is NOT a tablet system.

The cause of the problem has to do with an incompatibility with Handwriting Recognition software that was installed with an earlier version of Office, and that might still reside on your system even after uninstalling the earlier version.

To resolve this issue, you can uninstall the Handwriting Recognition software as follows:

1. Click Start and then click Control Panel.
2. Click Regional and Language Options.
3. Click the Languages tab.
4. Click the Details button to open the Text Services and Input Languages dialog box.
5. Click Handwriting Recognition.
6. Click Remove, click Apply, and then click OK.

This worked perfectly! GOLD STAR!