show folder as email address book unchecks
Hi
I have a weird problem I have an Installation of outlook 2010 everything works fine except for the "show folder as email address book " from time to time the check mark disappears and I have to re-enabled it
Does any one has any idea about this little issue?
Best Regards.
May 30th, 2011 8:47am
Hello,
You may need to install the Outlook Address Book service firstly:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
BTW, does this issue occur to all the users?
Thanks,
Simon
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June 1st, 2011 5:44am
Hi Simon
sorry for the delay
the problem happens for users who use more than 1 laptop.
as it happens I have users that travel and work from outside the company through VPN connection or RPC/HTTP
when they return to the office they use different laptops, thats when they notice that the option is unchecked and when they return outside the option will be unchecked too.
June 6th, 2011 6:48am