slow spooling and printing from Powerpoint 2013

Has anyone experienced slow spooling and printing of PowerPoint documents from PP 2013?
If I attempt to print the same document from PP2010, it spools and prints normally. It seems that the document background has something to do with slowness.

I saw an older KB where Microsoft suggested to disable background printing. Disabling background printing makes it even worse.

Thanks

here is a link to a PowerPoint file

https://www.dropbox.com/s/hle8x32j6wemday/SLOW.pptx?dl=0

  • Edited by net_tech 17 hours 19 minutes ago
April 6th, 2015 9:57am

Hi,

Does this only happen with PowerPoint documents? What about other Office files? How many machines are affected by this issue?

Please first check whether you have the same print settings in PowerPoint 2013 and 2010.

Also, is this a local printer or a network connected printer? If this is a network printer, please try to add it as a local printer, then try again and see if issue persists.

Let me know if you have any findings.

Regards,

Ethan Hua

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April 6th, 2015 11:01pm

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