hi all and thanks for the support. i'm facing a problem with test.outlookwebservices. notice that oulook side everything seems to be pretty good: the autodiscovery and auto-configuration of the account succeedes, the test email autoconfiguration suceedes too. when i launch the test, once it suceedes for certain services and after a while it fails for those services and suceedes for other. look the prints: here are failing the RPC tests Message : [EXCH] The UM is configured for this user in the AutoDiscover response received from https://mytest-EXC1. mytest.local/Autodiscover/Autodiscover.xml. RunspaceId : b23edfa3-26f5-4a4c-8d55-fa8af40726b1 Id : 1016 Type : Information Message : [EXPR] The AS is configured for this user in the AutoDiscover response received from https://mytest-EXC1. mytest.local/Autodiscover/Autodiscover.xml. RunspaceId : b23edfa3-26f5-4a4c-8d55-fa8af40726b1 Id : 1015 Type : Information Message : [EXPR] The OAB is configured for this user in the AutoDiscover response received from https://mytest-EXC1 .mytest.local/Autodiscover/Autodiscover.xml. RunspaceId : b23edfa3-26f5-4a4c-8d55-fa8af40726b1 Id : 1014 Type : Information Message : [EXPR] The UM is configured for this user in the AutoDiscover response received from https://mytest-EXC1. mytest.local/Autodiscover/Autodiscover.xml. RunspaceId : b23edfa3-26f5-4a4c-8d55-fa8af40726b1 Id : 1022 Type : Success Message : Autodiscover was tested successfully. RunspaceId : b23edfa3-26f5-4a4c-8d55-fa8af40726b1 Id : 1024 Type : Success Message : [EXCH] Successfully contacted the AS service at https://mytest-exc1.mytest.local/EWS/Exchange.asmx. The elapsed time was 31 milliseconds. RunspaceId : b23edfa3-26f5-4a4c-8d55-fa8af40726b1 Id : 1026 Type : Success Message : [EXCH] Successfully contacted the UM service at https://mytest-exc1.mytest.local/EWS/Exchange.asmx. The elapsed time was 10 milliseconds. RunspaceId : b23edfa3-26f5-4a4c-8d55-fa8af40726b1 Id : 1024 Type : Success Message : [EXPR] Successfully contacted the AS service at https://mail.mytest.local/ews/exchange.asmx. The elapsed time was 433 milliseconds. RunspaceId : b23edfa3-26f5-4a4c-8d55-fa8af40726b1 Id : 1026 Type : Success Message : [EXPR] Successfully contacted the UM service at https://mail.mytest.local/ews/exchange.asmx. The elapsed time was 10 milliseconds. RunspaceId : b23edfa3-26f5-4a4c-8d55-fa8af40726b1 Id : 1124 Type : Success Message : [Server] Successfully contacted the AS service at https://mytest-exc1.mytest.local/ews/exchange.asmx. Th e elapsed time was 20 milliseconds. RunspaceId : b23edfa3-26f5-4a4c-8d55-fa8af40726b1 Id : 1126 Type : Success Message : [Server] Successfully contacted the UM service at https://mytest-exc1.mytest.local/ews/exchange.asmx. Th e elapsed time was 8 milliseconds. RunspaceId : b23edfa3-26f5-4a4c-8d55-fa8af40726b1 Id : 1013 Type : Error Message : When contacting https://mail.mytest.local/rpc received the error The remote server returned an error: (50 3) Server Unavailable. RunspaceId : b23edfa3-26f5-4a4c-8d55-fa8af40726b1 Id : 1029 Type : Error Message : [EXPR] Error contacting the RPC/HTTP service at https://mail.mytest.local/rpc. Elapsed time was 5 millise conds. RunspaceId : b23edfa3-26f5-4a4c-8d55-fa8af40726b1 Id : 1113 Type : Error Message : When contacting https://mytest-exc1.mytest.local/rpc received the error The remote server returned an er ror: (503) Server Unavailable. RunspaceId : b23edfa3-26f5-4a4c-8d55-fa8af40726b1 Id : 1129 Type : Error Message : [EXPR] Error contacting the RPC/HTTP service at https://mytest-exc1.mytest.local/rpc. Elapsed time was 5 milliseconds. here are failing other tests (and RPC is ok) here are failing other tests (and RPC is ok) [PS] C:\Windows\system32>Test-OutlookWebServices -identity fiona |fl RunspaceId : 8afdd480-15c0-45e9-87a0-8058d6f67e43 Id : 1019 Type : Information Message : A valid Autodiscover service connection point was found. The Autodiscover URL on this object is https://Bo xedUC-EXC1.mytest.local/Autodiscover/Autodiscover.xml. RunspaceId : 8afdd480-15c0-45e9-87a0-8058d6f67e43 Id : 1013 Type : Error Message : When contacting https://mytest-EXC1.mytest.local/Autodiscover/Autodiscover.xml received the error The re mote server returned an error: (401) Unauthorized. RunspaceId : 8afdd480-15c0-45e9-87a0-8058d6f67e43 Id : 1023 Type : Error Message : The Autodiscover service couldn't be contacted. RunspaceId : 8afdd480-15c0-45e9-87a0-8058d6f67e43 Id : 1013 Type : Error Message : When contacting https://mytest-exc1.mytest.local/EWS/Exchange.asmx received the error The request failed with HTTP status 401: Unauthorized. RunspaceId : 8afdd480-15c0-45e9-87a0-8058d6f67e43 Id : 1025 Type : Error Message : [EXCH] Error contacting the AS service at https://mytest-exc1.mytest.local/EWS/Exchange.asmx. Elapsed ti me was 11 milliseconds. RunspaceId : 8afdd480-15c0-45e9-87a0-8058d6f67e43 Id : 1026 Type : Success Message : [EXCH] Successfully contacted the UM service at https://mytest-exc1.mytest.local/EWS/Exchange.asmx. The elapsed time was 14 milliseconds. RunspaceId : 8afdd480-15c0-45e9-87a0-8058d6f67e43 Id : 1013 Type : Error Message : When contacting https://mail.mytest.local/ews/exchange.asmx received the error The request failed with HT TP status 401: Unauthorized. RunspaceId : 8afdd480-15c0-45e9-87a0-8058d6f67e43 Id : 1025 Type : Error Message : [EXPR] Error contacting the AS service at https://mail.mytest.local/ews/exchange.asmx. Elapsed time was 1 2 milliseconds. RunspaceId : 8afdd480-15c0-45e9-87a0-8058d6f67e43 Id : 1026 Type : Success Message : [EXPR] Successfully contacted the UM service at https://mail.mytest.local/ews/exchange.asmx. The elapsed time was 13 milliseconds. RunspaceId : 8afdd480-15c0-45e9-87a0-8058d6f67e43 Id : 1113 Type : Error Message : When contacting https://mytest-exc1.mytest.local/ews/exchange.asmx received the error The request failed with HTTP status 401: Unauthorized. RunspaceId : 8afdd480-15c0-45e9-87a0-8058d6f67e43 Id : 1125 Type : Error Message : [Server] Error contacting the AS service at https://mytest-exc1.mytest.local/ews/exchange.asmx. Elapsed time was 14 milliseconds. RunspaceId : 8afdd480-15c0-45e9-87a0-8058d6f67e43 Id : 1126 Type : Success Message : [Server] Successfully contacted the UM service at https://mytest-exc1.mytest.local/ews/exchange.asmx. Th e elapsed time was 15 milliseconds. RunspaceId : 8afdd480-15c0-45e9-87a0-8058d6f67e43 Id : 1028 Type : Success Message : [EXPR] Successfully contacted the RPC/HTTP service at https://mail.mytest.local/rpc. The elapsed time was 14 milliseconds. RunspaceId : 8afdd480-15c0-45e9-87a0-8058d6f67e43 Id : 1128 Type : Success Message : [EXPR] Successfully contacted the RPC/HTTP service at https://mytest-exc1.mytest.local/rpc. The elapsed time was 14 milliseconds. there is 1 single forest, 1 site, and 1 consolidated exchange 2010 RU1. the DisableLoopbackCheck is set to 1 and the server has been restarted InternalNLBBypassUrl : https://mytest-exc1.mytest.local.local/ews/exchange.asmx InternalAuthenticationMethods : {Ntlm, WindowsIntegrated, WSSecurity} InternalUrl : https://mytest-exc1.mytest.local.local/EWS/Exchange.asmx ExternalAuthenticationMethods : {Ntlm, WindowsIntegrated, WSSecurity} ExternalUrl : https://mail.mytest.local.local/ews/exchange.asmx

Hi,To confirm the RPC virtual directory is working fine, please access https://localhost/Rpc/RpcProxy.dll in the IE on the CAS. The blank page will be represented.For the Autodiscover, please access https://localhost/Autodiscover/Autodiscover.xml on the CAS. The 600 error code will be displayed.Additionally, please press Ctrl+right click the Outlook icon in the System Tray, select Test E-mail AutoConfiguration, uncheck Use Guessmart and Secure Guessmart Authentication, click Test button.Then post the information on the forum.ThanksAllen

both tests work fine when localhost is called. here's the output from outlook: <?xml version="1.0" encoding="utf-8"?> <Autodiscover xmlns="http://schemas.microsoft.com/exchange/autodiscover/responseschema/2006"> <Response xmlns="http://schemas.microsoft.com/exchange/autodiscover/outlook/responseschema/2006a"> <User> <DisplayName>Fiona May</DisplayName> <LegacyDN>/o=BoxedUC/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=Fiona May</LegacyDN> <DeploymentId>dcd76cdb-bd45-4779-9365-4ac15390eb6d</DeploymentId> </User> <Account> <AccountType>email</AccountType> <Action>settings</Action> <Protocol> <Type>EXCH</Type> <Server>mytest-exc1.mytest.local</Server> <ServerDN>/o=BoxedUC/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=mytest-exc1</ServerDN> <ServerVersion>7380827F</ServerVersion> <MdbDN>/o=BoxedUC/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=mytest-exc1/cn=Microsoft Private MDB</MdbDN> <PublicFolderServer>mytest-exc1.mytest.local</PublicFolderServer> <AD>BoxedUC-AD2.mytest.local</AD> <ASUrl>https://mytest-exc1.mytest.local/EWS/Exchange.asmx</ASUrl> <EwsUrl>https://mytest-exc1.mytest.local/EWS/Exchange.asmx</EwsUrl> <EcpUrl>https://mytest-exc1.mytest.local/ecp</EcpUrl> <EcpUrl-um>?p=customize/voicemail.aspx&amp;exsvurl=1</EcpUrl-um> <EcpUrl-aggr>?p=personalsettings/EmailSubscriptions.slab&amp;exsvurl=1</EcpUrl-aggr> <EcpUrl-mt>PersonalSettings/DeliveryReport.aspx?exsvurl=1&amp;IsOWA=&lt;IsOWA&gt;&amp;MsgID=&lt;MsgID&gt;&amp;Mbx=&lt;Mbx&gt;</EcpUrl-mt> <EcpUrl-sms>?p=sms/textmessaging.slab&amp;exsvurl=1</EcpUrl-sms> <OOFUrl>https://mytest-exc1.mytest.local/EWS/Exchange.asmx</OOFUrl> <UMUrl>https://mytest-exc1.mytest.local/EWS/UM2007Legacy.asmx</UMUrl> <OABUrl>https://mytest-exc1.mytest.local/OAB/8457b815-d0f6-4f79-b791-bfd6ba02ee14/</OABUrl> </Protocol> <Protocol> <Type>EXPR</Type> <Server>mail.mytest.local</Server> <SSL>On</SSL> <AuthPackage>Ntlm</AuthPackage> <ASUrl>https://mail.mytest.local/ews/exchange.asmx</ASUrl> <EwsUrl>https://mail.mytest.local/ews/exchange.asmx</EwsUrl> <EcpUrl>https://mail.mytest.local/ecp</EcpUrl> <EcpUrl-um>?p=customize/voicemail.aspx&amp;exsvurl=1</EcpUrl-um> <EcpUrl-aggr>?p=personalsettings/EmailSubscriptions.slab&amp;exsvurl=1</EcpUrl-aggr> <EcpUrl-mt>PersonalSettings/DeliveryReport.aspx?exsvurl=1&amp;IsOWA=&lt;IsOWA&gt;&amp;MsgID=&lt;MsgID&gt;&amp;Mbx=&lt;Mbx&gt;</EcpUrl-mt> <EcpUrl-sms>?p=sms/textmessaging.slab&amp;exsvurl=1</EcpUrl-sms> <OOFUrl>https://mail.mytest.local/ews/exchange.asmx</OOFUrl> <UMUrl>https://mail.mytest.local/ews/UM2007Legacy.asmx</UMUrl> <OABUrl>https://mail.mytest.local/OAB/8457b815-d0f6-4f79-b791-bfd6ba02ee14/</OABUrl> </Protocol> <Protocol> <Type>WEB</Type> <Internal> <OWAUrl AuthenticationMethod="Basic, Fba">https://mytest-exc1.mytest.local/owa/</OWAUrl> <Protocol> <Type>EXCH</Type> <ASUrl>https://mytest-exc1.mytest.local/EWS/Exchange.asmx</ASUrl> </Protocol> </Internal> <External> <OWAUrl AuthenticationMethod="Fba">https://mail.mytest.local/owa/</OWAUrl> <Protocol> <Type>EXPR</Type> <ASUrl>https://mail.mytest.local/ews/exchange.asmx</ASUrl> </Protocol> </External> </Protocol> </Account> </Response> </Autodiscover> thank you, Pacho

To me it sounds like RPC is having an issue getting to the services needed. What i would do is get a network capture and run this command again. Here is a good article http://cbfive.com/blog/post/Taking-a-long-network-capture.aspx that should hlep with setting up the network capture. If you don't know how to read a network capture NP send me the files and I will take a look for you. Chris cbfive.com

i think it's fixed. the problem is related to web services and basic authentication. so with Set-WebServicesVirtualDirectory -identity "BOXEDUC-EXC1\EWS (Default Web Site)" -externalurl https://mail.mytest.local/ews/exchange.asmx -internalurl https://mytest-exc1.mytest.local/EWS/Exchange.asmx -BasicAuthentication:$True the problem seems solved. thank's all for the support

Good to know thanks for the post back.Chris cbfive.com

i think it's fixed. the problem is related to web services and basic authentication. so with Set-WebServicesVirtualDirectory -identity "BOXEDUC-EXC1\EWS (Default Web Site)" -externalurl https://mail.mytest.local/ews/exchange.asmx -internalurl https://mytest-exc1.mytest.local/EWS/Exchange.asmx -BasicAuthentication:$True the problem seems solved. thank's all for the support So to clarify, you had basic authentication enabled on your CAS but webservicesvirtualdirecotry was showing 'false' so you had to change manually? I have the opposite issue, NTLM enabled on two HUBCAS servers but getting RPC errors when running the test-outlookwebservices: RunspaceId : e3586e9b-3279-472e-9e14-7d66893a6371 Id : 1013 Type : Error Message : When contacting https://domainname.com/rpc received the error The remote server returned an error: (503) Server Unavailable. RunspaceId : e3586e9b-3279-472e-9e14-7d66893a6371 Id : 1029 Type : Error Message : [EXPR] Error contacting the RPC/HTTP service at https://domainname.com/rpc. Elapsed time was 16 milliseconds. RunspaceId : e3586e9b-3279-472e-9e14-7d66893a6371 Id : 1113 Type : Error Message : When contacting https://servername.com/rpc received the error The remote server returned an error: (503) Server Unavailable. RunspaceId : e3586e9b-3279-472e-9e14-7d66893a6371 Id : 1129 Type : Error Message : [EXPR] Error contacting the RPC/HTTP service at https://servername.com/rpc. Elapsed time was 12 milliseconds.

can you browse the server by IE? wanna try to set basic auth?

We had this error when we ran "Test-OutlookWebServices | FL" in the Exchange Management Shell: Id : 1013 Type : Error Message : When contacting https://mytest-EXC1.mytest.local/Autodiscover/Autodiscover.xml received the error The re mote server returned an error: (401) Unauthorized. Just got off the phone with MS and it was fixed by making the following Registry changes (should backup your registry before trying this): 1) HKLM\System\CurrentControlSet\Services\TCPIP6\Parameters. Then add a Reg_DWORD of "DisabledComponents" and hex value of FFFFFFFF 2) HKLM\System\CurrentControlSet\Control\Lsa. Then add a REG_DWORD of "DisableLoopbackCheck" and hex value of 1. I think the main thing is to disable loopback checking. Then restart the server. after that, Test_OutlookWebServices ran without error for us. P.S. - The tech also mentioned to disable all IPv6.

Make sure you have an external DNS SVR record for auto discover. For external users, create DNS Srv record with DNS hosting as follows: DNS SRV Record service - _autodiscover Protcol - _tcp Name - @ Priority - 0 Weight - 0 Port - 443 Target - mail.SERVERNAME.com