unable to access OWA internally
Hello,
Today we had Network Outage and after network outage everything is up and running, except OWA
Exchange, OWA and ISA servers is up and running but we are not able to access OWA link internally
OWA link resolve it properly with alias Ip address but unable to access same it show page cannot be displayed
and unable to ping that server
from OWA,ISA and Exchange server it resolve name and ip address of OWA link with alias IP address
Can you please help me to resolve this issue?
Regards,
SwapnilRegards, Swapnil Jain
May 6th, 2012 11:24am
Does it work locally on the Exch server?
Restart IIS or even the server and test again locally.Sukh
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May 6th, 2012 4:14pm
Yes, it's working on all Exchange,OWA and ISA server even i can ping to that server from these serverbut not from other servers like AD server or Client machine
Regards, Swapnil Jain
May 7th, 2012 2:34am
Hi
When you ping the server by name does it resolve to the correct IP address? If it doesn't resolve correctly or at all then look at DNS.
If it resolves correctly but then times out it is most likely the local firewall on the servers or some other network component causing the problem. Are are these servers on the same LAN and do you have any load balancers or internal firewalls configured?
Steve
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May 7th, 2012 3:51am
Yes, when i ping to server using name it's resolve ip address correct but get "Request time out"
We have Network Firewall
Ok, i will check with Network team one more time and let you know
there are 100+ system in the same LAN and that are accessable wihtout having any issue
Thanks for your suggestion,
REgards,
Swapnil
Regards, Swapnil Jain
May 7th, 2012 5:47am
If you can resolve on the server without issues and you cant do so on the clients, then there's something blocking it, typically you need to focus on the network, trace the route from the client to the server and involve your network team.
Seems to be blocked.Sukh
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May 7th, 2012 7:31am
Yes Sukh,
Network team resolved this issue, they just tell me there is some issue with network configuration for OWA servers
Thanks for ur suggestion on this
Regards,
SwapnilRegards, Swapnil Jain
May 8th, 2012 4:55am