Exchange 2013 CU4

in one of my MB servers, i have three mailbox database where the content index is failed. i tried to recreate the index the usual way and it is still failed.

i then tried

Get-MailboxDatabaseCopyStatus * | where {$_.ContentIndexState -eq "Failed"} | Update-MailboxDatabaseCopy -CatalogOnly

but for all three databases i keep getting

WARNING: Seeding of content index catalog for database 'Mailbox01' failed. Please verify that the Microsoft
Search (Exchange) and the Host Controller service for Exchange services are running and try the operation again.
Error: There was no endpoint listening at net.tcp://localhost:3863/Management/SeedingAgent-4AFFC464-A593-453C-BA1A-7F3F2E67374712/Single that could accept the message.
This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more
details..

everything that i could search for always suggests that first command.

is there any other way to fix this?

note: the Search and Host Controller service are both running. i've even restarted them.

• Edited by Reno Mardo Monday, August 24, 2015 8:11 AM

Hello Mardo;

Here are the two suggestions to try, let me know if this helps

1. Set the correct Nic order.
Then restart the Microsoft Exchange Search and the Microsoft Exchange Search Host Controller services
You content index will be healthy, Until context index is healthy you may get the error.

2. Create a new AD group named ContentSubmitters and grant Admistrators and NetworkService full access to it
Thereafter restart Microsoft Exchange Search & Microsoft Exchange Search Host Controller services

hi,

i already have step 2, so i did step 1. crossing my fingers and waiting for index update.

after following step 1 and allowing time to create the index, it is still in failed state.

i can tell also that the search index folder is not yet created in one of the mailbox directory.

hi,

this what i found in event log:

Log Name:      Application
Source:        MSExchangeIS
Date:          8/24/2015 3:16:54 PM
Event ID:      1012
Task Category: General
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      MB02.ACME.com
Description:
Exchange Server Information Store has encountered an error while executing a full-text index query ("and(subject:string("SearchQueryStxProbe*", mode="and"), folderid:string("5C544AE5EBEA0C448C8F68EF9BB74EEC00000000010D0000"))"). Error information: System.TimeoutException: Failed to open a channel.
   at Microsoft.Exchange.Search.OperatorSchema.PagingImsFlowExecutor.ExecuteServiceCall(IProcessingEngineChannel& serviceProxy, Action`1 call, Int32 retryCount)
   at Microsoft.Exchange.Search.OperatorSchema.PagingImsFlowExecutor.ExecuteSearchFlow(String flowName, Dictionary`2 inputData)
   at Microsoft.Exchange.Search.OperatorSchema.PagingImsFlowExecutor.<ExecuteInternal>d__1f.MoveNext()
   at Microsoft.Exchange.Search.OperatorSchema.PagingImsFlowExecutor.<ExecuteSimple>d__a.MoveNext()
   at Microsoft.Exchange.Server.Storage.FullTextIndex.FullTextIndexQuery.ExecutePagedFullTextIndexQuery(Guid databaseGuid, Guid mailboxGuid, Int32 mailboxNumber, String query, CultureInfo culture, Guid correlationId, Boolean needConversationId, QueryLoggingContext loggingContext, PagedQueryResults pagedQueryResults)
   at Microsoft.Exchange.Server.Storage.StoreCommonServices.StoreFullTextIndexQuery.ExecuteOnePage(Context context, MailboxState mailboxState, Boolean needConversationDocumentId, SearchExecutionDiagnostics diagnostics)


Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="MSExchangeIS" />
    <EventID Qualifiers="49156">1012</EventID>
    <Level>2</Level>
    <Task>1</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2015-08-24T12:16:54.000000000Z" />
    <EventRecordID>960142</EventRecordID>
    <Channel>Application</Channel>
    <Computer>mb02.ACME.com</Computer>
    <Security />
  </System>
  <EventData>
    <Data>and(subject:string("SearchQueryStxProbe*", mode="and"), folderid:string("5C544AE5EBEA0C448C8F68EF9BB74EEC00000000010D0000"))</Data>
    <Data>System.TimeoutException: Failed to open a channel.
   at Microsoft.Exchange.Search.OperatorSchema.PagingImsFlowExecutor.ExecuteServiceCall(IProcessingEngineChannel&amp; serviceProxy, Action`1 call, Int32 retryCount)
   at Microsoft.Exchange.Search.OperatorSchema.PagingImsFlowExecutor.ExecuteSearchFlow(String flowName, Dictionary`2 inputData)
   at Microsoft.Exchange.Search.OperatorSchema.PagingImsFlowExecutor.&lt;ExecuteInternal&gt;d__1f.MoveNext()
   at Microsoft.Exchange.Search.OperatorSchema.PagingImsFlowExecutor.&lt;ExecuteSimple&gt;d__a.MoveNext()
   at Microsoft.Exchange.Server.Storage.FullTextIndex.FullTextIndexQuery.ExecutePagedFullTextIndexQuery(Guid databaseGuid, Guid mailboxGuid, Int32 mailboxNumber, String query, CultureInfo culture, Guid correlationId, Boolean needConversationId, QueryLoggingContext loggingContext, PagedQueryResults pagedQueryResults)
   at Microsoft.Exchange.Server.Storage.StoreCommonServices.StoreFullTextIndexQuery.ExecuteOnePage(Context context, MailboxState mailboxState, Boolean needConversationDocumentId, SearchExecutionDiagnostics diagnostics)</Data>
    <Binary>5B444941475F4354585D00008C000000FF1A00000000000000027000000080CA00100000000030FF001000000000309F00100000000030DF001000000000B09D001000000000B0DD001000000000B0ED001000000000B08D001000000000B095001000000000B0A500100000000080A18030C5D5C5E000C232408F8B6F310B730C2A00000000808910107C2B0000</Binary>
  </EventData>
</Event>

and the output of mailboxdatabase status:

[PS] C:\Windows\system32>Get-MailboxDatabaseCopyStatus -server ACME02 | fl *inde


ContentIndexState            : Healthy
ContentIndexErrorMessage     :
ContentIndexVersion          : 12
ContentIndexBacklog          : 0
ContentIndexRetryQueueSize   : 0
ContentIndexMailboxesToCrawl :
ContentIndexSeedingPercent   :
ContentIndexSeedingSource    :
ContentIndexServerSource     :

ContentIndexState            : Failed
ContentIndexErrorMessage     : The database has been dismounted.
ContentIndexVersion          :
ContentIndexBacklog          :
ContentIndexRetryQueueSize   :
ContentIndexMailboxesToCrawl :
ContentIndexSeedingPercent   :
ContentIndexSeedingSource    :
ContentIndexServerSource     :

ContentIndexState            : Healthy
ContentIndexErrorMessage     :
ContentIndexVersion          : 12
ContentIndexBacklog          : 0
ContentIndexRetryQueueSize   : 0
ContentIndexMailboxesToCrawl :
ContentIndexSeedingPercent   :
ContentIndexSeedingSource    :
ContentIndexServerSource     :

ContentIndexState            : Failed
ContentIndexErrorMessage     : The database has been dismounted.
ContentIndexVersion          :
ContentIndexBacklog          :
ContentIndexRetryQueueSize   :
ContentIndexMailboxesToCrawl :
ContentIndexSeedingPercent   :
ContentIndexSeedingSource    :
ContentIndexServerSource     :

ContentIndexState            : Failed
ContentIndexErrorMessage     : The database has been dismounted.
ContentIndexVersion          :
ContentIndexBacklog          :
ContentIndexRetryQueueSize   :
ContentIndexMailboxesToCrawl :
ContentIndexSeedingPercent   :
ContentIndexSeedingSource    :
ContentIndexServerSource     :

although all databases are mounted as seen from ECP and are member of DAG.

i checked the link provided and that too i already have the group "ContentSubmitters" with the appropriate rights given to it.

• Edited by Reno Mardo Tuesday, August 25, 2015 6:14 AM

my index on MB01 is still in failed state.  the index folder still not yet created.

should i delete all databases in MB01 and reseed?

Hello;

To avoid this issue totally, you can delete the corrupted DB's on MB01 and take a copy from another health one, that will resolve your issue.