I am having a problem in exchange 2003. user rita.silver when sends a calendar/meeting request and when it is accepted by the user they recieve an undelivery message. This user rita.able which was the previous name of above user is no more in the organisation and all its traces are deleted from active directory and exchange.can you help me in this?_____________________________________________From: System Administrator Sent: Monday, June 30, 2008 12:25 PMTo: AVME IT SupportSubject: Undeliverable: Accepted: Finance office cleaning afternoonYour message did not reach some or all of the intended recipients. Subject: Accepted: Finance office cleaning afternoon Sent: 6/30/2008 12:25 PMThe following recipient(s) could not be reached: /O=VWGMS/OU=FIRST ADMINISTRATIVE GROUP/CN=RECIPIENTS/CN=rita.able on 6/30/2008 12:25 PM The e-mail account does not exist at the organization this message was sent to. Check the e-mail address, or contact the recipient directly to find out the correct address. <emeadisf00101.rcae.emea.vwg #5.1.1>

Hi, This issue can be caused by the delegate of the rita.silver. Please open the rita.silvers Outlook, click Tools, click Options, in the Delegates tab, please check whether any user account was listed. If so, please remove it. If there is no delegate, please try to use the MFCMAPI tool to resolve this issue. 1. Download MFCMAPI using the following link: http://www.microsoft.com/downloads/details.aspx?FamilyID=55fdffd7-1878-4637-9808-1e21abb3ae37&DisplayLang=en 2. Launch MFCMAPI Editor 3. From the Session Menu, choose Logon and dispaly store table 4. Double click the mailbox (Mailbox-<alias>) 5. Expand Root container, and Top of Information Store 6. Right click the Inbox, and choose "Display Rules Table" 7. This will open a new windows and will display the rules configured on this mailbox. The rules will be listed in the top half of this window. 8. In the top window of the Rules table, under "PR_Rule_Provider"column delete the entry with display name "Schedule+EMS Interface" 10. Right click the Delegate Rule mentioned above ("Schedule+EMS Interface") and then chose Delete. This will delete the rule from the mailbox. After that, please check this issue. Thanks Allen

Dear Allen,Rita.silver has a send on behalf rights for john.dyce mailbox. This is activated from active directory users properties(john.dyce)---->exchange general---->delivery option. The entry here is "rita.silver".Do i have launch the MFCMAPI editor on rita.silver's pc or john.dyce pc?regardsshoeb

Hi, Please launch john.dyces pc to run MFCMAPI tool Thanks Allen

Dear Allen,There is a delegate entry "rita.silver" in the mailbox of john.dyceWhen i ran the tool and tried to open the rule, the tools crashes.

Hi, Now please refer to other articles to troubleshoot this issue. http://support.microsoft.com/?id=909638 http://support.microsoft.com/kb/253557 Thanks Allen