hello

not sure where to post this, cant find UM forum but...

I have a user on exchange 2013 cu8 that states voicemail light is on.

I already tried

1. Moved mailbox to another storage group.
2. Exchange voicemail was enabled and disabled.
3. Checked her mailbox to see any old voicemail messages.

not familiar with UM not sure what else to check.

thanks

Hi,

The below link might help you out.

http://www.expta.com/2012/01/how-to-reset-exchange-2010-mwi.html

Hi,

According to your description, I understand that the issue is related to UM . This forum focuses on some general discussion about Exchange.

I suggest we can ask a question in Exchange UM forum for more help:

https://social.technet.microsoft.com/Forums/exchange/en-us/home?forum=exchangesvrunifiedmessaginglegacy  

Thank you for your understanding.

Best Regards,

David