was deleted without being read on

Hello, guys.

I have an environment with Exchange Server 2013 and some users they are receiving the following error or report.

Subject: Not read: FW: Teste message

Date: June 22, 2015 at 10:15:21 GMT-3 To: Ricardo  <ricardo.@domain.com.br>

Your message

To:
Subject: FW: Teste message
Sent: Wednesday, June 19, 2013 9:02:06 PM (UTC-03:00) Brasilia

was deleted without being read on Monday, June 22, 2015 10:15:21 AM (UTC-03:00) Brasilia.


June 22nd, 2015 4:14pm

Tell them to stop requesting read receipts.
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June 22nd, 2015 5:09pm

the unique thing that changed on environment was the user configured your email account on Apple MacBook Air
June 22nd, 2015 10:05pm

Hello,

Ed is right. Please see:

https://social.technet.microsoft.com/Forums/exchange/en-US/587fee0b-6990-4a26-9d25-679f8acc7647/your-message-was-deleted-without-being-read

Thanks,

Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com

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June 23rd, 2015 5:41am

Thanks so much Simon, but still I'm very doubts because the problem happened after the user changed your machine to Macbook Air. After this all users received this report "was deleted without read", and looking in your mailbox the message is there.

But thanks again..

June 23rd, 2015 5:42pm

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