windows 7, blue screen, unexpected shut down
I have Windows 7 64 bit on my Toshiba Satelite A215-S5808. Experience unexpected blue screen shut down right after starting my computer and trying to open a .pdf file. This is the error message I received:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: a
BCP1: FFFFFFFA8003867C
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF80003282D2F
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\070210-37221-01.dmp
C:\Users\Gary\AppData\Local\Temp\WER-72010-0.sysdata.xml
Is this serious, and if so, is there a fix?
July 2nd, 2010 10:28am
This is a forum for Exchange server issues. Try posting in this forum.
http://social.technet.microsoft.com/Forums/en-US/category/w7itproMark Morowczynski|MCT| MCSE 2003:Messaging, Security|MCITP:EMA 2K7,EDA Win 7,ES,SA,EA|MCTS:Windows Mobile Admin|Security+|http://almostdailytech.com
Free Windows Admin Tool Kit Click here and download it now
July 2nd, 2010 2:20pm
Hi Maxo
I suggest that you first backup your data and then make sure you've got access to
another computer so you can contact us if problems arise. Then make a System
Restore point (so you can restore the system using the Vista/Windows 7 Startup
Repair feature).
In Windows 7 you can make a Startup Repair disk by going
to Start....All Programs...Maintenance...Create a System Repair Disc - with
Windows Vista you'll have to use your installation disk or the "Repair your
computer" option at the top of the Safe Mode menu .
Then, here's the
procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
-
Select "Create custom settings (for code developers)" and click "Next"
-
Select "Select individual settings from a full list" and click "Next"
-
Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
-
Select "Select driver names
from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click
"Next"
- Select "Finish" on the next page.
Reboot the system and wait
for it to crash to the Blue Screen. Continue to use your system normally, and if
you know what causes the crash, do that repeatedly. The objective here is to get
the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then
let it run for at least 36 hours of continuous operation (an estimate on my
part).
If you can't get into Windows because it crashes too soon, try it
in Safe Mode.
If you can't get into Safe Mode, try using System Restore from
your installation DVD to set the system back to the previous restore point that
you created.
Driver Verifier - Enable and Disable
ShijinShijin Prasad
August 14th, 2012 7:40am