Hi,

I have had Office 365 (64 bit) running on a WIndwos 8 install on a Parallels VM on MacBookPro for 3 months now with no problems .

Today, when it was archiving, it stopped responding, everything froze, so after 3 minutes I did a hard reboot. When I brought it back up, every time I opened Outlook, I'd get an error sequence - Safe / Repair / and finally no luck. When I looked at the Control Panel, and tried checking the Mail sub panel, it would open up, but if I hit any of the functions, up pops the message: windows shell common dll has stopped working

I've reinstalled, and every other Office program is working fine, but same problem on Outlook.

Suggestsion?

Please advise at your earliest convenience.

T

I suspect that your Outlook profile file is corrupted. Please try to create a new profile to check the result. http://support.microsoft.com/kb/829918

If the issue still persist, please detail the error you received.

Cheers,
Tony Chen
Forum Support
________________________________________
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please contact tnmff@microsoft.com.

Hi,

Just checking in to see if the information was helpful. Please let us know if you would like further assistance.

Cheers,
Tony Chen
Forum Support
________________________________________
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please contact tnmff@microsoft.com.