Hi,
Based on the description I'm not sure what you are faced with, is it possible to provide some screenshots of the process such as the page saying put in region and language? You can send the screenshots to our email address, this helps protect your private information:
Anyway, for activation issues, have you tried to contact your local customer service? Here is the Global Customer Service phone numbers below, find your local number and call them, describe your scenario and see if this issue can be resolved through this portal:
http://support.microsoft.com/gp/customer-service-phone-numbers/en-us
Regards,
Melon ChenTechNet Community Support