Hi,

I've assigned all our agreements to the AIS site; EA and Select. The total numbers of licenses shown is incorrect. Example, bought/right under old EA and not continued 8 lics Windows server datacenter edition and bought in 2010 10 lics under our Select agreement. I expect both numbers to be summed and a number of licenses is shown like 18. Then it would be nice to see the devision of 8 lics in the old EA and 10 lics in the currect Select.

Can somebody help me with this issue.

kr Marco

Hi,

I've assigned all our agreements to the AIS site; EA and Select. The total numbers of licenses shown is incorrect. Example, bought/right under old EA and not continued 8 lics Windows server datacenter edition and bought in 2010 10 lics under our Select agreement. I expect both numbers to be summed and a number of licenses is shown like 18. Then it would be nice to see the devision of 8 lics in the old EA and 10 lics in the currect Select.

Can somebody help me with this issue.

kr Marco

Hello Marcootje -

Please open a support request at https://support.microsoft.com/oas/default.aspx?gprid=15960&st=1&wfxredirect=1&sd=gn where one of our Technical Support technicians will be able to assist you with this problem. 

Thanks

Frank (MSFT)