Normaly once I recieve a blue screen , use to reboot the server and see any relevent events are generated or will see the IML logs to proceed further. Is this a right way or there is any proper way to troubleshoot on this?

Hello Sarin, 1. Did you get a blue screen of death before or after completing the upgrade to Windows Server 2003? 2. Do you have a full backup of the Windows 2000 system before you upgrade it to Windows Server 2003? Analysis and Suggestion: ===================== Scenario 1. If the BSOD occurs during the upgrading process, you may try repairing install the Windows 2003 Disc to see if it can rollback to original Windows server 2003. Steps: 1. Start the computer from the Windows 2003 CD-ROM. Please note: you need to change your BIOS settings before you can start your computer from the CD-ROM or DVD-ROM drive. For more information about how to configure your computer to start from the CD-ROM or DVD-ROM drive, see your computer's documentation or contact your computer manufacturer. If you cannot start your computer from the Windows 2003 CD-ROM, insert the Setup disk 1 of the four Windows 2003 Setup floppy disks in the floppy disk drive, and then restart your computer. 2. On the Repair Options screen, press R to start the Emergency Repair process. 3. Press F to perform Fast Repair. 4. Follow the instructions that appear on the screen to complete the repair process. 5. When the computer restarts, start your computer from the Windows 2003 CD-ROM or the Windows 2000 Setup floppy disks. 6. Repeat steps 2 through 4, and then restart your computer. Scenario 2. If the BSOD occur after completing the upgrade to Windows Server 2003, I would like to suggest that you make full backup of the operation system before any big modifications to the system. You may use Windows built-in tool NTbackup to perform a Automated System Recovery when the system is crashed. For more information, please refer to: Automated System Recovery (ASR) overview http://technet2.microsoft.com/WindowsServer/en/Library/6e21609e-6994-494b-89 98-ea1e6d34392f1033.mspx?mfr=true How to Set up and Use Automated System Recovery in Windows XP http://technet.microsoft.com/en-us/library/bb456980.aspx How to troubleshoot "Stop 0x0000007B" error messages that occur when you run Windows 2000 Setup http://support.microsoft.com/kb/822051/ Hope the issue will be resolved soon. Scorprio TechNet Software Assurance Managed Newsgroup MCTS: Windows Vista | Exchange Server 2007 MCITP: Enterprise Support Technician | Server & Enterprise Admin | System Architect

Hello Sarin, 1. Did you get a blue screen of death before or after completing the upgrade to Windows Server 2003? 2. Do you have a full backup of the Windows 2000 system before you upgrade it to Windows Server 2003? Analysis and Suggestion: ===================== Scenario 1. If the BSOD occurs during the upgrading process, you may try repairing install the Windows 2003 Disc to see if it can rollback to original Windows server 2003. Steps: 1. Start the computer from the Windows 2003 CD-ROM. Please note: you need to change your BIOS settings before you can start your computer from the CD-ROM or DVD-ROM drive. For more information about how to configure your computer to start from the CD-ROM or DVD-ROM drive, see your computer's documentation or contact your computer manufacturer. If you cannot start your computer from the Windows 2003 CD-ROM, insert the Setup disk 1 of the four Windows 2003 Setup floppy disks in the floppy disk drive, and then restart your computer. 2. On the Repair Options screen, press R to start the Emergency Repair process. 3. Press F to perform Fast Repair. 4. Follow the instructions that appear on the screen to complete the repair process. 5. When the computer restarts, start your computer from the Windows 2003 CD-ROM or the Windows 2000 Setup floppy disks. 6. Repeat steps 2 through 4, and then restart your computer. Scenario 2. If the BSOD occur after completing the upgrade to Windows Server 2003, I would like to suggest that you make full backup of the operation system before any big modifications to the system. You may use Windows built-in tool NTbackup to perform a Automated System Recovery when the system is crashed. For more information, please refer to: Automated System Recovery (ASR) overview http://technet2.microsoft.com/WindowsServer/en/Library/6e21609e-6994-494b-89 98-ea1e6d34392f1033.mspx?mfr=true How to Set up and Use Automated System Recovery in Windows XP http://technet.microsoft.com/en-us/library/bb456980.aspx How to troubleshoot "Stop 0x0000007B" error messages that occur when you run Windows 2000 Setup http://support.microsoft.com/kb/822051/ Hope the issue will be resolved soon. ScorprioTechNet Software Assurance Managed Newsgroup MCTS: Windows Vista | Exchange Server 2007 MCITP: Enterprise Support Technician | Server & Enterprise Admin | System Architect

Very thank you for your response .....my server is a newly build windows server 2003 server.

Hi Sarin, Is there any error code in the Blue Screen? Have you ever tried booting with Safe Mode? ScorprioTechNet Software Assurance Managed Newsgroup MCTS: Windows Vista | Exchange Server 2007 MCITP: Enterprise Support Technician | Server & Enterprise Admin | System Architect

Hi, Please visit: Blue Screen or STOP Error Message Troubleshooting Before You Call Microsoft Support If the issue persists, please collect the minidump file and contact Microsoft Customer Support Service (CSS) for debugging the source file. How to generate a kernel dump file or a complete memory dump file in Windows Server 2003 Best Regards DalePlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

I believe the best way to troubleshoot the blue screen is by generating the Crash Dump file and doing the ananlysis. for more information and goods hands on please see this webcast from MARK Russinovich and lean how to do analysis https://msevents.microsoft.com/cui/WebCastEventDetails.aspx?culture=en-US&EventID=1032298076&CountryCode=UShttp://www.virmansec.com/blogs/skhairuddin

Thank you all....issue have been fixed by repalcing the motherboard....