Bugcheck Stop 0x19 (0x21
More than likely hardware or driver related. I'd test the RAM and check for updates for all firmware and drivers updates as well. If problem persisists you'll need to start a support case with Microsft CSS.
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows]
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.
August 27th, 2012 3:57pm
Hi,
Thank you for the post.
Agree with Dave. Install the latest driver especial for ISCSI and NIC.
To analyze dump file to know the root cause, please contact Microsoft CSS.
How and when to contact Microsoft Customer Service and Support
http://support.microsoft.com/kb/295539
If there are more inquiries on this issue, please feel free to let us know.
Regards
Rick Tan
TechNet Community Support
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August 28th, 2012 5:15am
Current information is insufficient to make any guess, either you share the dump or atleast open the dump with windbg and provide "!analyze -v" command o/p
In any case, as others suggested, you should contact CSS for better support.
Thanks, Ashutosh
August 28th, 2012 5:51pm
Hello,
A server running W2k8r2 and DPM2010 reboots with a STOP 0x19 error. The server hasn't exhibited any problems until now and no changes have been made to the configuration. I've attached the Event Log message below. Thanks.
Log Name: System
Source: Microsoft-Windows-WER-SystemErrorReporting
Date: 25/08/2012 1:09:28 AM
Event ID: 1001
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: SRVNNNN
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x00000019 (0x0000000000000021, 0xfffffa8018aa8000, 0x000000000000d0b0, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: .
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" />
<EventID Qualifiers="16384">1001</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-08-25T05:09:28.000000000Z" />
<EventRecordID>221747</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>System</Channel>
<Computer>SRVNNNN</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">0x00000019 (0x0000000000000021, 0xfffffa8018aa8000, 0x000000000000d0b0, 0x0000000000000000)</Data>
<Data Name="param2">C:\Windows\MEMORY.DMP</Data>
<Data Name="param3">
</Data>
</EventData>
</Event>
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August 28th, 2012 6:08pm
More than likely hardware or driver related. I'd test the RAM and check for updates for all firmware and drivers updates as well. If problem persisists you'll need to start a support case with Microsft CSS.
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows]
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.
August 28th, 2012 6:18pm


