Hi,

I built a new file server and copy my setting over from my old file server FSRM. When I send a test email from FRSM options I get the following error in the event 



In the event viewer I get - 

Log Name:      Application
Source:        SRMSVC
Date:          4/4/2013 2:06:57 PM
Event ID:      12306
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      MARS.encinitas.local
Description:
A File Server Resource Manager Service email action could not be run. 

Error-specific details:
   Error: IFsrmEmailExternal::SendMail, 0x8004531c, Mailbox unavailable. The server response was: 5.7.1 Client does not have permissions to send as this sender
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="SRMSVC" />
    <EventID Qualifiers="32772">12306</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-04-04T21:06:57.000000000Z" />
    <EventRecordID>973</EventRecordID>
    <Channel>Application</Channel>
    <Computer>MARS.encinitas.local</Computer>
    <Security />
  </System>
  <EventData>
    <Data>

Error-specific details:
   Error: IFsrmEmailExternal::SendMail, 0x8004531c, Mailbox unavailable. The server response was: 5.7.1 Client does not have permissions to send as this sender</Data>
    <Binary>2D20436F64653A20454D4C4E54524C4330303030303139322D2043616C6C3A20454D4C4E54524C4330303030303038332D205049443A202030303030313437362D205449443A202030303030333836302D20434D443A2020433A5C57696E646F77735C73797374656D33325C737663686F7374202D6B2073726D7376637320202D20557365723A204E616D653A204E5420415554484F524954595C53595354454D2C205349443A532D312D352D313820</Binary>
  </EventData>
</Event>

I have search and found this -> http://msserveradmin.blogspot.in/2011/08/event-id-12306-fsrm-smtp-cannot-send.html  I'm not sure how to implement?

here is the EMS cmd -> Add-ADPermission -Identity "Mailbox Display Name" -user "Domain\ServerName$" -extendedrights "Send-as"

what do I enter for "Mailbox Display Name"?  the from address in FRSM options I have is "FSRM@fileserver.mydomain.local"  then I entered "myDomain\fileserver$"

Any suggestions?

Hi Wave,

Try:

Add-Adpermission -Identity "username" -user "domain\comuptername$" -extendedrights "Send-as"

Note: The username is User address you are using in from field. Computername$ is FSRM server computer account name.

Meanwhile it is actually an Exchange related issue thus it is recommanded to post on Exchange forum instead.

Thanks,

So do I need to create a exchange email account? I believe I did not on my Win 2003 file server. The default is like this "FSRM@fileserver.mydomain.local" it has the @filservername.mydomina.local.

Also how can I change the post to Exchange? 

I have done that and now i get an error "SRMSVC 12306"

A File Server Resource Manager Service email action could not be run. 

Operation:
   Running email action.
   Quota limit reached.
   Processing File Server Resource Manager event

Context:
   Action type: Email Action
   Mail-from address: FSRM@FILESERVER.domain.local
   Mail-reply-to address: FSRM@FILESERVER.domain.local
   Mail-to address: test@test.com
   Mail-CC address: 
   Mail-BCC address: 
   Mail subject: Quota limit exceeded
   Mail message text: User domain\test has exceeded the limit for the quota on E:\Users\test on server FILESERVER. The quota limit is 150.00 MB, and 22.46 MB currently is in use (14% of limit).
   Quota path: E:\Users\test
   Threshold percent: 100

Error-specific details:
   Error: IFsrmEmailExternal::SendMail, 0x8004531c, Mailbox unavailable. The server response was: 5.7.1 Client does not have permissions to send as this sender

 This is not the email account I have created and added iin the FSRM options

 Mail-from address: FSRM@FILESERVER.domain.local
 Mail-reply-to address: FSRM@FILESERVER.domain.local

any sugges

Hi,

I too am having the same problem. We have an anonymous SMTP server that we allow internal infrastructure servers to use to send e-mail. This works perfectly for every single product but when I configure FSRM to use this server I get the same error as the OP. I have looked through the SMTP logs and identified the cause. The FSRM server is trying to use authenticated SMTP by default which we don't allow against anonymous SMTP server.

Is there any way to configure FSRM to use anonymous SMTP rather than authenticated which involves creating a dedicated mailbox.

Regards

Paul

• Edited by paulmo Tuesday, June 11, 2013 9:29 AM

not that i found :(

FSRM does not support anonymous SMTP

I tend to remember an issue where quota and/or quota template will cache the currently configured Mail-From setting at creation time so if the system wide Mail-From changes after that it would not have effect.

Try creating a new quota/template after you have changed the value in the FSRM Options and see if it get's sent from the right account. If that works, you'll need to re-create your existing object(s)

I was having the same issue on one of my servers. One server worked, one did not.  One had McAfee installed, the other did not.  The one with McAfee did not work.  I stopped the McAfee Access Protection service(from McAfee console) and it would send the email.  If I start it back up, same error and no email.

So I suspect(for my case), I need to let McAfee know about the SMTP server somehow. Turns out the the setting "Prevent mass mailing worms from sending email" was enabled.  I guess McAfee considers FSRMMSRV to be a mailing worm. :)

If I turn that off, mine works.

6/13/2013 2:10:45 PM Blocked by port blocking rule  C:\Windows\system32\fsrmmsvr.exe Anti-virus Standard Protection:Prevent mass mailing worms from sending mail 
6/13/2013 2:17:10 PM Blocked by port blocking rule  C:\Windows\system32\fsrmmsvr.exe Anti-virus Standard Protection:Prevent mass mailing worms from sending mail 

Good Luck,

Mike C

• Edited by MikeC85 Thursday, June 13, 2013 6:22 PM

You could setup Microsoft SMTP services on the fsrm host or on another computer within your organization and relay through that host instead of enabling "send as" permissions in exchange for every server you want fsrm to send email from 

I appreciate it. Thanks Mike!

• Edited by Eder Aprigio 17 hours 3 minutes ago