Explicit Eap failure received - Error: 0x57 - EAP Root cause String: The parameter is incorrect - Failure Reason:The specific network is not available.
This week after allowing the distribution of some updates (CA root updates, Malware) to my DC Servers, my Wireelss Controller (Ruckus) stoped working.
None of the machines are authenticating via EAP/802.1X (it was ok in the last 8 weeks)
My RADIUS configurations was not changed in any way
DCs Win2008R2EnglishStandard + NPS/RADIUS+DNS+WINS
User PCs: XP, 7
In my Win8Pro, i have the following errors:
WLAN AutoConfig service failed to connect to a wireless network.
Network Adapter: Broadcom 802.11n Network Adapter
Interface GUID: {6020b72d-1d7d-4b49-b4e8-0f7a96486895}
Connection Mode: Manual connection with a profile
Profile Name: DOMAINNAME_NG
SSID: DOMAINNAME_NG
BSS Type: Infrastructure
Failure Reason:The specific network is not available.
RSSI: -35
Wireless security failed.
Network Adapter: Broadcom 802.11n Network Adapter
Interface GUID: {6020b72d-1d7d-4b49-b4e8-0f7a96486895}
Local MAC Address: E0:06:E6:9A:9A:6C
Network SSID: DOMAINNAME_NG
BSS Type: Infrastructure
Peer MAC Address: C4:01:7C:2B:8C:18
Reason: Explicit Eap failure received
Error: 0x57
Wireless 802.1x authentication failed.
Network Adapter: Broadcom 802.11n Network Adapter
Interface GUID: {6020b72d-1d7d-4b49-b4e8-0f7a96486895}
Local MAC Address: E0:06:E6:9A:9A:6C
Network SSID: DOMAINNAME_NG
BSS Type: Infrastructure
Peer MAC Address: C4:01:7C:2B:8C:18
Identity: DOMAIN\USER_NAME
User: USER_NAME
Domain: DOMAIN
Reason: Explicit Eap failure received
Error: 0x57
EAP Reason: 0x57
EAP Root cause String: The parameter is incorrect.
EAP Error: 0x57
December 14th, 2012 1:12pm
I encountered the exact same problem on 12/14/2012 with EAP authentication for both my wireless network and my vpn clients. Same precise errors. I reviewed all the error logs on my Windows 7 clients (wireless and vpn) and my windows 2008R2 server as
well as went over the configuration in NPS for all of these connections. Everything appeared to be configured properly and certificates were all valid.
I came across a reference that only 12282 bytes of data can be sent by the NPS server for the root certificates. If a large number of root certificates are present on the NPS server, the certificate used for authentication may be located to far down the
line so to speak and is not sent by the server for authentication as the list is apparently truncated by the server. Thus, EAP authentication suddenly fails as it did in my case when it had been working flawlessly for over a year. By deleting the unnecessary
root certificates, EAP authentication suddenly worked fine for both my wireless and vpn clients.
Only a few root certificates are actually needed by the operating system to function and your own certificates used for authentication in the Trusted Root Certification Authorities. By deleting the ones not needed by your organization, EAP should start working
again.................it did for me!
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December 16th, 2012 12:14pm
I deleted 10 root certificates on personal em computer stores and restarted NPS Service and the problem didnt go away.
Do you think i need to reboot the DCs? (DCs are NPSs)
December 17th, 2012 6:07am
I noticed an article related to your problem but it doesnt apply to me (http://support.microsoft.com/kb/933430/en-us) beucase the articles is related to Win2003.
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December 17th, 2012 6:27am
I tried the reg key in the article
http://support.microsoft.com/kb/933430/en-us and it worked for me only restarting the NPS Service before the test
Now my Win8 client shows:
WLAN AutoConfig service started a connection to a wireless network.
Wireless network association started. Encryption: TKIP 802.1X Enabled: Yes
Wireless network association succeeded. Management Frame Protection Enabled: 0x300000000
Wireless security started. FIPS Mode: Disabled 802.1x Enabled: Yes
Wireless 802.1x authentication started. Eap Information: Type 25, Vendor ID 0, Vendor Type 0, Author ID 0
Wireless 802.1x authentication succeeded.
Wireless security succeeded.
Wireless security stopped. Security Hint: The operation was successful.
December 17th, 2012 6:54am
I went to this article to find the necessary root certificates for the Windows 2008R2 operating system (http://support.microsoft.com/?id=293781). I deleted all the root certificates that were not used
by my system or business on the authentication server for the NPS service. Not necessary to do this on the client workstations. I did not reboot the servers.
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December 17th, 2012 10:27am
I liked the apporach of deleting certificates, but they tend to occur again in the future, dont you think? Im afraind of falling in the same problem again and again, only "pushing" the problem forward insted solving ina effective way.
The GPO and RegKey approachs are worst in terms of security but theyre "long term" solution for low security environments.
Noticed that the articles mentions WIn2003 but my problem is on WIn2008R2 and apparently MS ont solved the problem
December 17th, 2012 10:54am
I agree but I felt security was more important than convenience. The root certificate updates occur about 2-3x per year and now that I have seen the problem and worked around it, I can do it again. It is also very fast and does not require a reboot of
the servers.
Free Windows Admin Tool Kit Click here and download it now
December 17th, 2012 10:58am