Generic Host Process for Win32 Services
I am using Windows server 2003..
The server runs for sometime (3-4 hours) and then hangs. I am not able to open any applications, sometimes even the Windows taskbar disappears.
My only option is to power off the server through hardware button.
On booting up, the following is displayed --
Generic Host Process for Win32 Services
Error signature -
szAppName : svchost.exe szAppVer : 5.2.3790.3959 szModName : ntdll.dll szModVer : 5.2.3790.3959 offset : 0002a7ae
The following files will be included in this error report:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\WER7528.dir00\svchost.exe.mdmp
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\WER7528.dir00\appcompat.txt
how can i resolve the above ... my server is in a network and i wouldn't want network complications attempting to resolve the above..
Thanks and Regards
October 3rd, 2012 6:07am
Hi,
How old is your server ?
You might want to try following
Update Firmware and DriversUpdate OS patches to the latestrun sfc /scannow and see if that can replace any corrupt OS files
If nothing works, try in-place upgrade of the operating system
How to Perform an In-Place Upgrade of Windows Server 2003
http://support.microsoft.com/kb/816579
ThanksRegards, Santosh
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October 3rd, 2012 6:53am
Hello,
Thank you for your post.
We can troubleshoot an operating system with latest security patches , the reason is , after troubleshooting we might find a module/dll which is of older version and it would
result in updating a security patch released by Microsoft.
In order to save troubleshooting time, i would recommend you to first patch the server and check for the event.
Second option
===========
A clean reboot ( safe mode ) which will eliminate 3rd party applications such as Symantec .... and test if the issue is occurring.
If you have any concerns on the above, please feel free to post back and I am happy to answer any of your questions.
TechNet
October 4th, 2012 3:27am