IIS stops serving crystal reports
well i have a web application that has crystal reports in it (big mistake) -- and since we've upgraded the site to VS2008 periodically crystal reports just stops serving up the reports - i need to cycle IIS on Windows 2003 for it to start serving again i receive the following error -- anyone else see this - and what's the REAL solution. thanks Event Type: Warning Event Source: ASP.NET 2.0.50727.0 Event Category: Web Event Event ID: 1309 Date: 6/11/2009 Time: 12:46:29 PM User: N/A Computer: CVI1 Description: Event code: 3005 Event message: An unhandled exception has occurred. Event time: 6/11/2009 12:46:29 PM Event time (UTC): 6/11/2009 6:46:29 PM Event ID: 791d7fe16fd748658da15eb447fffd24 Event sequence: 43040 Event occurrence: 49 Event detail code: 0 Application information: Application domain: /LM/W3SVC/29542xxx/Root-1-128891xxxxxxxx Trust level: Full Application Virtual Path: / Process name: w3wp.exe Account name: xxxx Exception information: Exception type: Exception Exception message: Load report failed. Request information: Request URL: https://www.xxx.com:443/xxx/xxx/xxxxAdmin.aspx Request path: /xxx/xxx/xxxxAdmin.aspx Authentication Type: Forms Thread account name: xxxxx Thread information: Thread ID: 11 Thread account name: xxxx Is impersonating: False Stack trace: at CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.EnsureDocumentIsOpened() at CrystalDecisions.CrystalReports.Engine.ReportDocument.Load(String filename, OpenReportMethod openMethod, Int16 parentJob) at CrystalDecisions.CrystalReports.Engine.ReportDocument.Load(String filename) at OrderReportAdmin.GetEmailNotification() at OrderReportAdmin.Page_Load(Object sender, EventArgs e) at System.Web.UI.Control.OnLoad(EventArgs e) at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) Custom event details: For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
June 11th, 2009 11:00pm
Hi Sandy,
As this issue is mainly related to IIS, I suggest discussing it in our IIS forum. They are the best resource to troubleshoot this issue.
http://forums.iis.net/
I hope your issue can be resolved soon.
Tim Quan - MSFT
Free Windows Admin Tool Kit Click here and download it now
June 12th, 2009 6:05am
well it is and it isn't - my guess is its the sill CR assemblies that are getting hosed.but i do also have it on the IIS forum... but i have also directed my programs NOT to EVER use Crystal Reports again as they have been NOTHING but a pain in the side.
June 12th, 2009 3:45pm
hi sandy, as Tim saidthe issue is more like with IIS and the exception in the event also refer to web exception and the calls are referring to crystal reports. This forum doesnt deal with such events / asp related issue and that was the reason Timpointed you to the IIS site so that your issue will get resolved sooner. sainath
windows driver development.
Free Windows Admin Tool Kit Click here and download it now
June 14th, 2009 3:25pm