KB2718704 causes limited server functionality
KB2718704 causes limited server functionality
We've attempted to apply this patch several times. Each time it is applied the server restarts and is unable to start most required services. I end up having to remove the patch using safe mode just to get the server to boot properly. It is only happening
on a single server in the organization. The server is running Windows 2008 SP2.
July 23rd, 2012 10:37am
Has the update readiness tool been run without error?
http://windows.microsoft.com/en-us/windows7/What-is-the-System-Update-Readiness-Tool?SignedIn=1
Then check the
%SYSTEMROOT%\Logs\CBS\CheckSUR.log
file for errors.
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows]
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.
Free Windows Admin Tool Kit Click here and download it now
July 23rd, 2012 10:39am
Can I run this during the day without causing any downtime?
July 23rd, 2012 10:54am
Yes, no problem.
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows]
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.
Free Windows Admin Tool Kit Click here and download it now
July 23rd, 2012 11:00am
Ran the update readiness tool and it finished.
This is the contents of the log file:
Checking System Update Readiness.
Binary Version 6.0.6002.22574
Package Version 15.0
2012-07-23 15:23
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
Summary:
Seconds executed: 1282
No errors detected
(w) Unable to get system disk properties 0x0000045D IOCTL_STORAGE_QUERY_PROPERTY Disk Cache
July 24th, 2012 7:23am
Difficlt to say without more info. You may need to call Microsoft CSS. Is it a security update? No-charge support is available for security updates by calling 1-866-PCSAFETY
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows]
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.
Free Windows Admin Tool Kit Click here and download it now
July 24th, 2012 8:49pm


