KB2718704 causes limited server functionality
KB2718704 causes limited server functionality We've attempted to apply this patch several times. Each time it is applied the server restarts and is unable to start most required services. I end up having to remove the patch using safe mode just to get the server to boot properly. It is only happening on a single server in the organization. The server is running Windows 2008 SP2.
July 23rd, 2012 10:37am

Has the update readiness tool been run without error? http://windows.microsoft.com/en-us/windows7/What-is-the-System-Update-Readiness-Tool?SignedIn=1 Then check the %SYSTEMROOT%\Logs\CBS\CheckSUR.log file for errors. Regards, Dave Patrick .... Microsoft Certified Professional Microsoft MVP [Windows] Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.
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July 23rd, 2012 10:39am

Can I run this during the day without causing any downtime?
July 23rd, 2012 10:54am

Yes, no problem. Regards, Dave Patrick .... Microsoft Certified Professional Microsoft MVP [Windows] Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.
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July 23rd, 2012 11:00am

Ran the update readiness tool and it finished. This is the contents of the log file: Checking System Update Readiness. Binary Version 6.0.6002.22574 Package Version 15.0 2012-07-23 15:23 Checking Windows Servicing Packages Checking Package Manifests and Catalogs Checking Package Watchlist Checking Component Watchlist Checking Packages Checking Component Store Summary: Seconds executed: 1282 No errors detected (w) Unable to get system disk properties 0x0000045D IOCTL_STORAGE_QUERY_PROPERTY Disk Cache
July 24th, 2012 7:23am

Difficlt to say without more info. You may need to call Microsoft CSS. Is it a security update? No-charge support is available for security updates by calling 1-866-PCSAFETY Regards, Dave Patrick .... Microsoft Certified Professional Microsoft MVP [Windows] Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.
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July 24th, 2012 8:49pm

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