On June 20 I applied several new security and other updates to my Server 2008 R2 system. After those updates were applied MozyPro no longer works. It had been working for over a year. The error it generates is FilterError0. According to their documentation of that error it is due to security software disabling a file filter. Has anyone encountered this and if so do we know which update caused the problem?

Hello Jim, I suggest you seek help in concerning windows security forums :http://social.technet.microsoft.com/Forums/en-US/winserversecurity/threads Also Since it is 3rd party tool check in MOZYPRO vendor forums:http://support.mozy.com/ Anyways check below services and make sure that they are Started and set to Automatic (double-click on any that aren't to adjust them): COM+ Event System COM+ System Application MS(Microsoft) Software Shadow Copy Provider MozyHome/MozyPro Backup Service Volume Shadow Copy Distributed Transaction Coordinator Regards, Ravikumar P

Hi, Mozy Pro is third party software, after search we dont find related information about that in MS website. If the issue is caused by Windows Updates, we can use a 50/50 approach to quickly narrow down which update is causing the issue. By default, it creates a system restore point before install Windows updates, restore the system point then use the 50/50 approach to narrow down the update. Or you can uninstall updates through Control Panel-->Programs and Features-->View installed updates to narrow down the update. Also I find some related post from Mozy Pro support website, it mentioned re-install Mozy filter to fix the issue, you may try that. FilterError0 http://support.mozy.com/support/mozyKnowledgeBase?DocId=75709 failed up date from mozypro, have filtererror0 followed instructions but no resolution yet http://community.mozy.com/t5/Admin-Console/failed-up-date-from-mozypro-have-filtererror0-followed/td-p/47337 FilterError0 - Backups have been paused http://community.mozy.com/t5/Mozy-for-Windows/FilterError0-Backups-have-been-paused/m-p/22849#M6733 Hope this helps! TechNet Subscriber Support If you areTechNet Subscription user and have any feedback on our support quality, please send your feedback here.Lawrence TechNet Community Support