Sync stuck on Processing after error (Network Steve Forum)

Sync stuck on Processing after error

My Sync is stuck on processing state after i got an error on sunday (error below) i try to stop the sync plus restart the service and nothing work:

Info regarding the Sync:

STATUS
Processing
LAST SYNC
1/25/2015 12:02:19 AM
SYNC GROUP ID
1630394a-3db2-4028-9cae-5ac32cc5b329_East US
LOCATION
East US
SUBSCRIPTION NAME
Pay-As-You-Go
SUBSCRIPTION ID
399ba2d3-f357-4c7b-a52e-972bcb3cc2d7
CONFLICT RESOLUTION
Client Wins

Error:

Sync failed with the exception "Error in RelationalProviderProxy.ExecuteAndRetryServiceOperation, Method: Void <BeginSession>b__0(), CurrentTimeout: 60
Exception Details: System.ServiceModel.Security.MessageSecurityExceptionThe security timestamp is invalid because its creation time ('2015-01-25T05:11:15.440Z') is in the future.
Current time is '2015-01-25T05:06:15.137Z' and allowed clock skew is '00:05:00'.Server stack trace:
at System.ServiceModel.Security.SecurityTimestamp.ValidateFreshness(TimeSpan timeToLive, TimeSpan allowedClockSkew)
at System.ServiceModel.Security.SecurityTimestamp.ValidateRangeAndFreshness(TimeSpan timeToLive, TimeSpan allowedClockSkew)
at System.ServiceModel.Security.ReceiveSecurityHeader.ReadTimestamp(XmlDictionaryReader reader)
at System.ServiceModel.Security.ReceiveSecurityHeader.ExecuteFullPass(XmlDictionaryReader reader)
at System.ServiceModel.Security.StrictModeSecurityHeaderElementInferenceEngine.ExecuteProcessingPasses(ReceiveSecurityHeader securityHeader, XmlDictionaryReader reader)
at System.ServiceModel.Security.ReceiveSecurityHeader.Process(TimeSpan timeout, ChannelBinding channelBinding, ExtendedProtectionPolicy extendedProtectionPolicy)
at System.ServiceModel.Security.TransportSecurityProtocol.VerifyIncomingMessageCore(Message& message, TimeSpan timeout)
at System.ServiceModel.Security.TransportSecurityProtocol.VerifyIncomingMessage(Message& message, TimeSpan timeout)
at System.ServiceModel.Security.SecurityProtocol.VerifyIncomingMessage(Message& message, TimeSpan timeout, SecurityProtocolCorrelationState[] correlationStates)
at System.ServiceModel.Channels.SecurityChannelFactory`1.SecurityRequestChannel.ProcessReply(Message reply, SecurityProtocolCorrelationState correlationState, TimeSpan timeout)
at System.ServiceModel.Channels.SecurityChannelFactory`1.SecurityRequestChannel.Request(Message message, TimeSpan timeout)
at System.ServiceModel.Dispatcher.RequestChannelBinder.Request(Message message, TimeSpan timeout)
at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)Exception rethrown at [0]:
at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
at Microsoft.SqlAzureDataSync.ClientServerCommon.ISyncServiceContract.BeginSession(String scopeName, SyncTaskRequestInfo syncInfo, DssConflictResolutionPolicy conflictPolicy, String objectSchema)
at Microsoft.SqlAzureDataSync.AgentHostLib.RelationalProviderProxy.<BeginSession>b__0()
at Microsoft.SqlAzureDataSync.AgentHostLib.SyncServiceProxy`1.ExecuteAndRetryServiceOperation(Action operation)Inner exception:
The security timestamp is invalid because its creation time ('2015-01-25T05:11:15.440Z') is in the future.
Current time is '2015-01-25T05:06:15.137Z' and allowed clock skew is '00:05:00'."
For more information, provide tracing ID c6e5f059-4c0c-46c2-970f-58fc133d6b0c to customer support.

January 28th, 2015 5:42pm

Hi Juan,

Thanks for your information about Sync Group ID and subscription ID. The Microsoft support engineer will help to solve the problem from backend. Sometime delay might be expected. Your patience is greatly appreciated. Thank you for your understanding and support.

Thanks,
Lydia Zhang

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January 29th, 2015 4:57am

any update on this case

Edited by Juan J Pascual Friday, January 30, 2015 2:08 PM

January 30th, 2015 5:08pm

any update on this case

Edited by Juan J Pascual Friday, January 30, 2015 2:08 PM

Free Windows Admin Tool Kit Click here and download it now

January 30th, 2015 5:08pm

any update on this case

Edited by Juan J Pascual Friday, January 30, 2015 2:08 PM

January 30th, 2015 5:08pm

any update on this case

Edited by Juan J Pascual Friday, January 30, 2015 2:08 PM

Free Windows Admin Tool Kit Click here and download it now

January 30th, 2015 5:08pm

any update on this case

Edited by Juan J Pascual Friday, January 30, 2015 2:08 PM

January 30th, 2015 5:08pm

It's been 2 days any updates on this case, can someone reset the status of the sync

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February 1st, 2015 11:55am

Hi,

The error log means that there might be something wrong with the system time on your local machine (the one with local agent installed), please check whether your system time is keep updated in order to avoid this kind of issue in future.