System Failure Stop Error
We are running a Windows 2003 standard with SP1. The server will reboot it's self and when logging the server back in I get a System failure stop error. I then check the event logs and this is what I get. It also creates 2 dump file (Memory and mini).Event Category:(102)Event ID:1003Date:7/12/2009Time:9:41:24 PMUser:N/AComputer:SLK-FS06Description:Error code 000000d1, parameter1 00001000, parameter2 00000002, parameter3 00000000, parameter4 00001000.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.Data:0000: 53 79 73 74 65 6d 20 45 System E0008: 72 72 6f 72 20 20 45 72 rror Er0010: 72 6f 72 20 63 6f 64 65 ror code0018: 20 30 30 30 30 30 30 64 000000d0020: 31 20 20 50 61 72 61 6d 1 Param0028: 65 74 65 72 73 20 30 30 eters 000030: 30 30 31 30 30 30 2c 20 001000, 0038: 30 30 30 30 30 30 30 32 000000020040: 2c 20 30 30 30 30 30 30 , 0000000048: 30 30 2c 20 30 30 30 30 00, 00000050: 31 30 30 30 1000 The OS runs on a IBM x3650. It is attach to a IBM DS4400 (FAStT700) and a IBM Tape Library TS3310. I place a support call with IBM and there response was "The logs show that the watchdog timer hard reset the machine. So it must have been hung at a software bluescreen for a while and the watchdog timer automatically restarted the machine. I do not see any hardware failures in the hardware logs though and the timer usually will restart the machine due to a software failure". I believe if some how someone could look at the 2 dump files that would tell me what the problem would be.... Thanks Joe
July 16th, 2009 1:30am
Hi Joe,
Please understand that to troubleshootauto-restarting issues, we usually need to perform debugging. However, in this forum, we do not provide debugging support. If you would like to perform debugging, please contact Microsoft Customer Support Service (CSS).
To obtain the phone numbers for specific technology request, please refer to the website listed below:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;PHONENUMBERS
If you are outside the US, please refer to http://support.microsoft.com for regional support phone numbers.
Tim Quan - MSFT
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July 16th, 2009 5:14am


