WSUS windows 7 client error 80244019 - client does not receive updates.
Hi , I need help.
I have some clients that does not get updates from wsus server, many other pc are receiving updates so wsus server seems working correctly.
I get the error 80244019 on the client, here a log of one client that is not working.
Thank you if someone can help me to fix this.
2012-10-01 16:41:45:304
352 e78
DnldMgr Error 0x80244019 occurred while downloading update; notifying dependent calls.
2012-10-01 16:41:45:312
352 1108
DnldMgr *************
2012-10-01 16:41:45:312
352 1108
DnldMgr ** START ** DnldMgr: Downloading updates [CallerId = AutomaticUpdatesWuApp]
2012-10-01 16:41:45:312
352 1130
AU >>## RESUMED ## AU: Download update [UpdateId = {44AC13AB-FD73-471C-A918-FB527D5D9B59}]
2012-10-01 16:41:45:312
352 1108
DnldMgr *********
2012-10-01 16:41:45:312
352 1130
AU # WARNING: Download failed, error = 0x80244019
2012-10-01 16:41:45:312
352 1108
DnldMgr * Call ID = {9AB7D251-EFF4-406A-8A52-A29BF89215F1}
2012-10-01 16:41:45:312
352 1108
DnldMgr * Priority = 3, Interactive = 1, Owner is system = 1, Explicit proxy = 0, Proxy session id = 1, ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
2012-10-01 16:41:45:312
352 1108
DnldMgr * Updates to download = 1
2012-10-01 16:41:45:312
352 1108
Agent * Title = Aggiornamento della protezione per Windows 7 per sistemi basati su x64 (KB2620712)
2012-10-01 16:41:45:312
352 1108
Agent * UpdateId = {1E34B5B6-B90D-42F6-B11D-F90D7CFDF5CC}.101
2012-10-01 16:41:45:312
352 1108
Agent * Bundles 1 updates:
2012-10-01 16:41:45:312
352 1108
Agent * {5A69C7D6-DA4B-4197-BE02-C0317F6BF88C}.101
2012-10-01 16:41:45:313
352 1108
DnldMgr *********** DnldMgr: New download job [UpdateId = {5A69C7D6-DA4B-4197-BE02-C0317F6BF88C}.101] ***********
2012-10-01 16:41:45:315
352 1108
DnldMgr * Queueing update for download handler request generation.
2012-10-01 16:41:45:315
352 1108
DnldMgr Generating download request for update {5A69C7D6-DA4B-4197-BE02-C0317F6BF88C}.101
2012-10-01 16:41:45:320
352 1108
Handler Generating request for CBS update 5A69C7D6-DA4B-4197-BE02-C0317F6BF88C in sandbox C:\Windows\SoftwareDistribution\Download\161bfbf20e6868b1e7883136fc973dc8
2012-10-01 16:41:45:320
352 1108
Handler Selected payload type is ptExpress
2012-10-01 16:41:45:320
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Handler Detected download state is dsStart
2012-10-01 16:41:45:320
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Handler Adding windows6.1-kb2620712-x64-express.cab (entire file) to request list.
2012-10-01 16:41:45:320
352 1108
Handler Request generation for CBS update complete with hr=0x0 and pfResetSandbox=0
2012-10-01 16:41:45:320
352 1130
AU Successfully wrote event for AU health state:0
2012-10-01 16:41:45:320
352 1108
DnldMgr *********** DnldMgr: New download job [UpdateId = {5A69C7D6-DA4B-4197-BE02-C0317F6BF88C}.101] ***********
2012-10-01 16:41:45:332
352 1108
DnldMgr * BITS job initialized, JobId = {192D376C-7B73-4E3A-8754-2D0B779BCCBB}
2012-10-01 16:41:45:336
352 1108
DnldMgr * Downloading from http://appsrv10/Content/3B/B34942A5167BC852C74C501D23C4984A8863E93B.cab to C:\Windows\SoftwareDistribution\Download\161bfbf20e6868b1e7883136fc973dc8\windows6.1-kb2620712-x64-express.cab
(full file).
2012-10-01 16:41:45:343
352 1130
AU Currently showing Progress UX client - so not launching any other client
2012-10-01 16:41:45:343
352 1108
Agent *********
2012-10-01 16:41:45:343
352 1108
Agent ** END ** Agent: Downloading updates [CallerId = AutomaticUpdatesWuApp]
2012-10-01 16:41:45:343
352 1108
Agent *************
2012-10-01 16:41:45:345
352 1130
AU Successfully wrote event for AU health state:0
2012-10-01 16:41:45:346
352 e78
DnldMgr WARNING: BITS job {192D376C-7B73-4E3A-8754-2D0B779BCCBB} failed, updateId = {5A69C7D6-DA4B-4197-BE02-C0317F6BF88C}.101, hr = 0x80190194, BG_ERROR_CONTEXT = 5
2012-10-01 16:41:45:346
352 e78
DnldMgr Progress failure bytes total = 66403, bytes transferred = 0
2012-10-01 16:41:45:346
352 e78
DnldMgr Failed job file: URL = http://appsrv10/Content/3B/B34942A5167BC852C74C501D23C4984A8863E93B.cab, local path = C:\Windows\SoftwareDistribution\Download\161bfbf20e6868b1e7883136fc973dc8\windows6.1-kb2620712-x64-express.cab
2012-10-01 16:41:45:351
352 e78
DnldMgr Error 0x80244019 occurred while downloading update; notifying dependent calls.
2012-10-01 16:41:45:357
352 1108
DnldMgr *************
2012-10-01 16:41:45:357
352 1108
DnldMgr ** START ** DnldMgr: Downloading updates [CallerId = AutomaticUpdatesWuApp]
2012-10-01 16:41:45:357
352 1108
DnldMgr *********
2012-10-01 16:41:45:357
352 1108
DnldMgr * Call ID = {A92F293E-8606-4574-BAEF-B5B62F45C3F0}
2012-10-01 16:41:45:357
352 1108
DnldMgr * Priority = 3, Interactive = 1, Owner is system = 1, Explicit proxy = 0, Proxy session id = 1, ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
2012-10-01 16:41:45:357
352 1130
AU >>## RESUMED ## AU: Download update [UpdateId = {1E34B5B6-B90D-42F6-B11D-F90D7CFDF5CC}]
2012-10-01 16:41:45:357
352 1108
DnldMgr * Updates to download = 1
2012-10-01 16:41:45:357
352 1130
AU # WARNING: Download failed, error = 0x80244019
2012-10-01 16:41:45:357
352 1108
Agent * Title = Aggiornamento della protezione per Windows 7 per sistemi basati su x64 (KB2585542)
2012-10-01 16:41:45:357
352 1108
Agent * UpdateId = {85CAADCF-E7E6-4B91-BB99-8D2CC08A6B75}.105
2012-10-01 16:41:45:357
352 1108
Agent * Bundles 1 updates:
2012-10-01 16:41:45:357
352 1108
Agent * {CC922720-3718-46B0-A6D7-BCA157DC7525}.105
2012-10-01 16:41:45:358
352 1108
DnldMgr *********** DnldMgr: New download job [UpdateId = {CC922720-3718-46B0-A6D7-BCA157DC7525}.105] ***********
2012-10-01 16:41:45:359
352 1108
DnldMgr * Queueing update for download handler request generation.
2012-10-01 16:41:45:359
352 1108
DnldMgr Generating download request for update {CC922720-3718-46B0-A6D7-BCA157DC7525}.105
2012-10-01 16:41:45:366
352 1108
Handler Generating request for CBS update CC922720-3718-46B0-A6D7-BCA157DC7525 in sandbox
October 3rd, 2012 5:51am
Hi,
For the update error code 80244019, it means there is a problem contacting the server. Kindly make sure that the client is configured with the correct WSUS server.
http://social.technet.microsoft.com/Forums/en-US/winservergen/thread/92b7ab4a-5086-4a2f-be52-37c2d9808bac/Regards,
Rafic
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October 3rd, 2012 6:21am
I would have ask here.
http://social.technet.microsoft.com/Forums/en-US/winserverwsus/threads
Thanks
October 5th, 2012 5:02am
Hi,
Fundamentally, the 0x80244019 error code is an HTTP 404 error and basically means that the file that the client was looking for is not present on the WSUS Server.
Make sure all the approved updates are downloaded and ready for installation. Runwsusutil reset.
If all clients are not getting updates,most likely instances are caused because the port number was wrong in the URL in the GPO.(Probably like:http://servername:8530
?)
If problem persists, post windowsupdates.log on your problematic clients here.
TechNet
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October 5th, 2012 5:06am
Tom, I have run the wsusutil reset, now what I have to do for verify the following?
port number was wrong in the URL in the GPO.(Probably like:http://servername:8530 ?)
Where I have to check it? in the gpo on wsus server? it should be correct since many clients are reporting 100% installed
updates , some 99%, so seems it is working correctly with most pcs.
The log of the client is to big to be posted entirely but you can see a part at the beginning of this post, it is possibile
insert it as post attachment?
thank youPC
October 5th, 2012 5:27am
Dear Customer,
There probably is a policy to redirect clients to a WSUS server while the WSUS server does not exist. You need to DISABLE the policy"Specify intranet Microsoft update service location"
so the client will connect to Microsoft to check for updates.
Check this:
Configure Automatic Updates by Using Group Policy
http://technet.microsoft.com/en-us/library/cc720539(v=WS.10).aspx
If this policy is already disabled, or the machine is in a container without policy for WSUS, please reset the registry value UseWUServer = dword:0x0 , or delete the entire registry key HKLM\Software\Policies\Microsoft\Windows\WindowsUpdate which will revert
the WUAgent to the original installed behavior of Windows Updates.
Let me know how this works out and the results of the suggested tasks listed above.
I look forward to your reply.
TechNet
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October 9th, 2012 4:04am