Windows Server 2008 R2 Enterprise Reboot Loop (KB2731847, KB2743555, KB2749655, KB2724197, KB2661254, KB2705219, KB2731847, KB2705219)
This morning after Windows Updates hit, one of my servers entered a reboot loop. For starters this server is a VM running on a large VMware HA Cluster. The performance graphs were very entertaining, fortunately I found a thread in this forum that let me
revert the changes.
http://social.technet.microsoft.com/Forums/en-US/winservergen/thread/7749849f-7766-4287-b554-35e0372de5e7/#4577d119-62a7-4a7b-8477-1ef93d17fe6a
I've not found anything really talking about anyone having any issues with these updates. The last two in the subject were actually pending uninstall, I have included the full list below. This list I believe were the updates that were rolled back.
InstallTime PackageIdent State ReleaseType
----------- ------------ ----- -----------
10/10/2012 8:00:00 AM Package_for_KB2731847~31bf3856ad364e35~amd64~~6.1.2.0 Install Pending Security Update
10/10/2012 8:00:00 AM Package_for_KB2743555~31bf3856ad364e35~amd64~~6.1.1.1 Install Pending Security Update
10/10/2012 8:00:00 AM Package_for_KB2749655~31bf3856ad364e35~amd64~~6.1.1.0 Install Pending Update
10/10/2012 8:00:00 AM Package_for_KB2724197~31bf3856ad364e35~amd64~~6.1.1.3 Install Pending Security Update
10/10/2012 8:00:00 AM Package_for_KB2661254~31bf3856ad364e35~amd64~~6.1.1.3 Install Pending Update
10/10/2012 8:00:00 AM Package_for_KB2705219~31bf3856ad364e35~amd64~~6.1.2.0 Install Pending Security Update
8/16/2012 8:34:00 AM Package_for_KB2731847~31bf3856ad364e35~amd64~~6.1.1.2 Uninstall Pending Security Update
8/16/2012 8:34:00 AM Package_for_KB2705219~31bf3856ad364e35~amd64~~6.1.1.1 Uninstall Pending Security Update
I'm inclined to exclude the last two updates since they were uninstalls, but I did find someone post about the very first update causing an issue, but it was for Windows 7. Does anyone know of or has seen this particular update causing an issue? I believe
this is a re-release due to a code-signing error on Microsoft's part. I think that will be covered in today's webchat about security updates.
If anyone has any guidance, or perhaps an ordering of which to apply and reboot etc, I would be grateful.
Thanks,Jeffrey S. Patton Jeffrey S. Patton Systems Specialist, Enterprise Systems University of Kansas 1001 Sunnyside Ave. Lawrence, KS. 66045 (785) 864-0242 | http://patton-tech.com
October 10th, 2012 10:48am
Weve not yet heard of massive problem feedbacks on these recent Windows updates. It could possiblly be a compatibility issue. You might want to make a full server backup first and re-apply these updates one by one to find out which actually
caused the server into reboot loop.
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October 11th, 2012 11:05pm
I want to update this thread with additional information. We just experienced an outage on all 7 of our print servers. These servers all received the updates above and all servers went into a reboot loop that we had to use system recovery and dism to resolve.
This affected our entire enterprise for about 2hrs. The only thing in commone with all the servers was the printer role, and the papercut software.
Jeffrey S. Patton Jeffrey S. Patton Systems Specialist, Enterprise Systems University of Kansas 1001 Sunnyside Ave. Lawrence, KS. 66045 (785) 864-0242 | http://patton-tech.com
October 17th, 2012 10:44am
KB2731847 was applied to 2 out of 5 of my servers (2003x64 r2). They sat in continuous reboot loop. I uninstalled the update and functionality was restored. They are web based application servers, nothing crazy. I know firmware and driver updates have
been neglected, so I was going to get needed updates tomorrow (18 Oct 2012) and then see if KB2731847 has same affect on the system.
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October 17th, 2012 9:33pm
Crowder, we cloned one of our servers that failed and applied the patches to the clone one at a time rebooting in between, without issue. Then we reverted the snapshot on the clone and let the updates just apply and rebooted when it was done, without issue.
So we're stuck at this point as to what the problem was. what roles did your servers have? I know you said they were 2003r2, that is different from mine, but were they print servers? file servers?
Good luck!Jeffrey S. Patton Jeffrey S. Patton Systems Specialist, Enterprise Systems University of Kansas 1001 Sunnyside Ave. Lawrence, KS. 66045 (785) 864-0242 | http://patton-tech.com
October 18th, 2012 9:34am