I have been trying to update my 64-bit windows 2008 server but I keep getting the following error code. I have read in other forums that I need to make sure that router setting are not blocking active x which I have verified but the update still fails. I have attached an excerpt of the windows update log can someone please help me solve this problem, it would be greatly appreciated.2008-08-13 21:16:17:546 980 4a8 AU Triggering AU detection through DetectNow API2008-08-13 21:16:17:546 980 4a8 AU Triggering Online detection (interactive)2008-08-13 21:16:17:546 980 bb8 AU #############2008-08-13 21:16:17:546 980 bb8 AU ## START ## AU: Search for updates2008-08-13 21:16:17:546 980 bb8 AU #########2008-08-13 21:16:17:546 980 bb8 AU <<## SUBMITTED ## AU: Search for updates [CallId = {27948A52-267A-4036-98DF-1F8E2EB73496}]2008-08-13 21:16:17:546 980 56c Agent *************2008-08-13 21:16:17:546 980 56c Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]2008-08-13 21:16:17:546 980 56c Agent *********2008-08-13 21:16:17:546 980 56c Agent * Online = Yes; Ignore download priority = No2008-08-13 21:16:17:546 980 56c Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"2008-08-13 21:16:17:546 980 56c Agent * ServiceID = {9482F4B4-E343-43B6-B170-9A65BC822C77}2008-08-13 21:16:17:546 980 56c Setup Checking for agent SelfUpdate2008-08-13 21:16:17:546 980 56c Setup Client version: Core: 7.0.6001.18000 Aux: 7.0.6001.180002008-08-13 21:16:17:561 980 56c Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:2008-08-13 21:16:17:561 980 56c Misc Microsoft signed: Yes2008-08-13 21:16:17:608 980 56c Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:2008-08-13 21:16:17:608 980 56c Misc Microsoft signed: Yes2008-08-13 21:16:17:608 980 56c Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:2008-08-13 21:16:17:608 980 56c Misc Microsoft signed: Yes2008-08-13 21:16:17:671 980 56c Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:2008-08-13 21:16:17:671 980 56c Misc Microsoft signed: Yes2008-08-13 21:16:17:671 980 56c Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:2008-08-13 21:16:17:686 980 56c Misc Microsoft signed: Yes2008-08-13 21:16:17:686 980 56c Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:2008-08-13 21:16:17:702 980 56c Misc Microsoft signed: Yes2008-08-13 21:16:17:702 980 56c Setup Determining whether a new setup handler needs to be downloaded2008-08-13 21:16:17:702 980 56c Setup SelfUpdate handler is not found. It will be downloaded2008-08-13 21:16:17:702 980 56c Setup Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.0.6000.381"2008-08-13 21:16:17:749 980 56c Setup Setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.0.6000.381" is not applicable2008-08-13 21:16:17:749 980 56c Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.0.6000.381"2008-08-13 21:16:17:780 980 56c Setup Setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.0.6000.381" is not applicable2008-08-13 21:16:17:780 980 56c Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.0.6000.381"2008-08-13 21:16:17:827 980 56c Setup Setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.0.6000.381" is not applicable2008-08-13 21:16:17:827 980 56c Setup SelfUpdate check completed. SelfUpdate is NOT required.2008-08-13 21:16:18:778 980 56c Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:2008-08-13 21:16:18:778 980 56c Misc Microsoft signed: Yes2008-08-13 21:16:18:794 980 56c Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:2008-08-13 21:16:18:794 980 56c Misc Microsoft signed: Yes2008-08-13 21:16:18:809 980 56c PT +++++++++++ PT: Synchronizing server updates +++++++++++2008-08-13 21:16:18:809 980 56c PT + ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL = https://www.update.microsoft.com/v6/ClientWebService/client.asmx2008-08-13 21:16:53:675 980 56c PT WARNING: ECP: Failed to download cab file from http://www.download.windowsupdate.com/msdownload/update/software/dflt/2008/07/1355126_e29d78ad757c0de8173f8e70aa03c8b7e6a3bba0.cab with error 0x802400382008-08-13 21:16:53:675 980 56c PT WARNING: ECP: This roundtrip contained some optimized updates which failed. New Update count = 0, Old Count = 12008-08-13 21:16:53:675 980 56c PT FATAL: ProcessCoreMetadata did not return any update to be committed2008-08-13 21:16:53:675 980 56c PT WARNING: Sync of Updates: 0x8024402f2008-08-13 21:16:53:675 980 56c PT WARNING: SyncServerUpdatesInternal failed: 0x8024402f2008-08-13 21:16:53:675 980 56c Agent * WARNING: Failed to synchronize, error = 0x8024402F2008-08-13 21:16:53:675 980 56c Agent * WARNING: Exit code = 0x8024402F2008-08-13 21:16:53:675 980 56c Agent *********2008-08-13 21:16:53:675 980 56c Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]2008-08-13 21:16:53:675 980 56c Agent *************2008-08-13 21:16:53:675 980 56c Agent WARNING: WU client failed Searching for update with error 0x8024402f2008-08-13 21:16:53:675 980 884 AU >>## RESUMED ## AU: Search for updates [CallId = {27948A52-267A-4036-98DF-1F8E2EB73496}]2008-08-13 21:16:53:675 980 884 AU # WARNING: Search callback failed, result = 0x8024402F2008-08-13 21:16:53:675 980 884 AU # WARNING: Failed to find updates with error code 8024402F2008-08-13 21:16:53:675 980 884 AU #########2008-08-13 21:16:53:675 980 884 AU ## END ## AU: Search for updates [CallId = {27948A52-267A-4036-98DF-1F8E2EB73496}]2008-08-13 21:16:53:675 980 884 AU #############2008-08-13 21:16:53:675 980 884 AU AU setting next detection timeout to 2008-08-14 06:16:532008-08-13 21:16:53:675 980 884 AU Setting AU scheduled install time to 2008-08-14 07:00:002008-08-13 21:16:58:683 980 56c Report REPORT EVENT: {040C14EB-F686-4FA1-AC99-B445E08485DA} 2008-08-13 21:16:53:675-0400 1 148 101 {00000000-0000-0000-0000-000000000000} 0 8024402f AutomaticUpdates Failure Software Synchronization Windows Update Client failed to detect with error 0x8024402f.

Hi, I suggest trying the following steps to troubleshoot the issue: Step 1.Configure the connection to obtain an IP address automatically ============================================== 1. Click "Start", input "NCPA.CPL" (without quotation marks) to Start Search bar and press "Enter". 2. Right-click the network connection and click "Properties". If you are prompted for an administrator password or confirmation, type the password or provide confirmation. 3. Click to highlight "Internet Protocol Version 6 (TCP/IPv6)" and click "Properties". 4. Check "Obtain an IP address automatically" and "Obtain DNS server address automatically". 5. Click "OK". 6. Click to highlight "Internet Protocol Version 4 (TCP/IPv4)" and click "Properties". 7. Check "Obtain an IP address automatically" and "Obtain DNS server address automatically". 8. Click "OK". 9. Reboot the computer. After trying the above steps, please check updates in Control Panel/Windows Update again. If the issue persists, I suggest we also reset the Proxy. Step 2.Reset Proxy =========================== Reset proxy (for LAN connection) ------------------------------------------- 1. Click the Start Button, type "inetcpl.cpl" (without quotation marks) in the Start Search bar and press Enter. 2. Switch to the Connections tab. 3. Click on the LAN setting button. 4. Clear the entries in "Use automatic configuration script" and uncheck "Automatically detect proxy settings." 5. Click on the Advanced button. 6. Please delete any entry in the Exceptions section, 7. Click OK, and return to the previous window. Uncheck "Use Proxy Server for your LAN", and click OK to accept the changes. Reset proxy (for Dial-Up or VPN connection) ------------------------------------------- 1. Click the Start Button, type "inetcpl.cpl" (without quotation marks) in the Start Search bar and press Enter. 2. Click on the Connections tab. 3. In "Dial-up and Virtual Private Network settings" area, is there any connection listed? If so, please highlight it, and click Settings button. 4. In the proxy settings area, please click on the Advanced button, and delete any entry in the Exceptions section. 5. Click OK, and return to the previous window. Clear the proxy server address, and uncheck the option "Use a proxy server for this connection". If the issue persists, please temporarily uninstall the anti-virus program, if we have. We can reinstall it later. Step 3.Uninstall anti-virus program ======================= 1. Click Start and Control Panel. 2. Click Uninstall a program in Control Panel Home mode. 3. Highlight anti-virus program and click Uninstall. 4. Restart the computer and run Windows Update to check the issue. Please let me know the result. Tim Quan - MSFT

Tim,Thanks for your interest in my problem and help. I tried all the suggestions you posed to trouble shoot this problem but I was not successful in updating my server I am still receiving the same error message. Let me add that this is a newly installed machine with no anti-virus or any other applications installed on the machine. All I have done is the following,1. Installed full version of Windows Server 2008 Enterprise addition2. Set my host name3. Set time zone3. Enabled remote desktop4. And disabled the firewall.5. Machine automatically gets its IP from the DNS server.Thanks again,Hector

Hi Hector, Thank you for the reply. Now lets try the following steps: Step 1 Rename Windows Update Temporary folders ================================= 1. Click Start, in Start Search item, type: "notepad" (without quotes) and press Enter. 2. Copy the following commands and then paste them into the opened Notepad window: net stop wuauserv net stop Cryptsvc cd /d %windir%\SoftwareDistribution rd /s /q DataStore ren %windir%\system32\catroot2 catroot2.old net start wuauserv net start Cryptsvc 3. After pasting the above commands, please close the Notepad window. Choose Save when you are prompted to save the file. Type "register.bat" as the file name and choose Desktop from the left panel as the location. 4. Refer to the Desktop and right click the register.bat file, then choose Run as administrator. 5. You will see a DOS-like window processing. Step 2 Clean Boot ============================ This method will help us determine if this issue is caused by a loading program or service. Please perform the following steps: 1. Click the Start Button, type "msconfig" in the search bar and press Enter. Note: Please click the Continue if the "User Account Control" window pops up. 2. Click the "Services" tab, check the "Hide All Microsoft Services" box and click "Disable All" (if it is not gray). 3. Click the "Startup" tab, click "Disable All" and click "OK". Then, restart the computer. When the "System Configuration Utility" window appears, please check the "Don't show this message or launch the System" 4. Test if we can update the system in Clean Boot. Note 1: Temporarily disabling the Startup Group only prevents the startup programs from loading at startup. This shouldn't affect the system or other programs. We may still manually run these programs later. Note 2: We can check on Normal Startup in the General tab to roll back to Normal Mode after we get this issue resolved. Please let me know the result. Tim Quan - MSFT

I tried the steps you mentioned, however after restarting the server I did not see the "System Configuration Utility" window appear. I continued to attempt to update and got the same error message again.Thanks,Hector

One thing that I observed and want to make sure I am doing correctly is that after following your instructions in step 2 and 3 of your instructions, when I go back to msconfig it looks like the changes have not been committed, If I go back to the "services" and "startup" tab everything is the way it was before I made the changes?Thanks Again,Hector

I still have not resolved this issue is there anyone who may be able to help?Thanks,Hector De Jesus Hector

Hector, by chance are you using this as a FM ware instance? I ran into the sam issue. to resolve.. 1. Disable windows firewall 2. connect to the server via remote desktop. 3. run windows update. thats it. worked fine for ma after that. CEH

The cleaning of the Windows Update Temp files worked perfect for me on a Windows 2008 server.

I think it is absurd that I waded through all these forums about these errors only to find that one KEY thing had not been mentioned. I had to activate windows in order to get the updates. This fixed the problem. Hope this saves someone else some time.